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Error code reference

LG Heat Pump Error Code E602

Communication error between master wired remote controller and slave wired remote controller.

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What the E602 error code actually means

Your LG heat pump has two control panels that need to talk to each other, and right now they have lost that connection. This could be caused by a loose wire, a damaged cable, or a problem with one of the control panels themselves. A technician will need to inspect the wiring and control panels to find and fix the cause.

Diagnostic procedure

The full E602 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E602

Ranked by how often they cause this code
  1. 1Damaged or broken communication wiring
  2. 2Loose terminal connections at either controller
  3. 3Controller address or configuration mismatch
  4. 4Electromagnetic interference on the communication line
  5. 5Failed controller PCB on master or slave unit

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Questions people ask about E602

What does E602 mean on a LG heat_pump?
E602 indicates a communication error between the master wired remote controller and the slave wired remote controller in the LG heat pump system. The two controllers have lost their data link, which prevents them from coordinating properly. This is commonly caused by wiring faults, loose connections, or a controller configuration issue. A technician will need to inspect the communication wiring and controller settings to diagnose the root cause.
Is E602 on an LG heat pump a safety concern?
E602 is a communication fault, not a safety-critical failure like a refrigerant leak or electrical short. However, when the master and slave controllers cannot communicate, the system may not respond correctly to commands or may operate in a degraded or unpredictable state. It is best to address the error promptly to ensure the heat pump operates as intended and does not develop further issues from the loss of controller coordination.
How much does it cost to repair an E602 error on an LG heat pump?
Repair costs for E602 vary depending on the cause. If the fix involves tightening a loose connection or adjusting controller settings, labor costs alone may range from around $75 to $150. If communication wiring needs to be replaced, expect costs in the $100 to $300 range depending on the cable run length. A failed controller PCB replacement can bring the total to anywhere from $200 to $600 or more, including parts and labor. Getting a diagnostic visit from a qualified technician is the best way to get an accurate estimate.
Can I fix E602 on my LG heat pump myself?
Some causes of E602, such as a loose terminal connection or an incorrect controller configuration, may be within reach of a knowledgeable DIYer who is comfortable working with low-voltage wiring and system settings. However, diagnosing wiring faults, testing for continuity, and replacing a failed controller PCB typically require proper tools and technical familiarity with the system. If you are not confident working with these components, it is best to contact a qualified HVAC technician.
Will resetting my LG heat pump clear the E602 error?
A power reset may temporarily clear the E602 error if the communication disruption was caused by a transient issue, but the code will return if the underlying fault, such as damaged wiring or a loose connection, is still present. A reset is a reasonable first step to check if the error was a one-time occurrence, but a persistent E602 requires proper diagnosis and repair to fully resolve.

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