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Error code reference

LG Heat Pump Error Code G7

Outdoor unit freezing detection (indoor unit heat exchanger below -4°C for over 40 seconds in cooling).

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What the G7 error code actually means

Your LG heat pump detected that the indoor coil got too cold and started to freeze up during cooling mode. This usually means something is blocking airflow, like a dirty filter, or the system is low on refrigerant. The unit shuts down to protect itself from damage.

Diagnostic procedure

The full G7 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of G7

Ranked by how often they cause this code
  1. 1Restricted airflow through the indoor unit
  2. 2Low refrigerant charge
  3. 3Faulty indoor coil temperature thermistor
  4. 4Malfunctioning expansion valve or metering device
  5. 5Low indoor fan motor speed or failure

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Questions people ask about G7

What does G7 mean on a LG heat_pump?
The G7 code means the indoor unit heat exchanger temperature dropped below -4°C for more than 40 seconds while the system was running in cooling mode. This is a freeze protection fault that causes the unit to shut down to prevent compressor damage. It points to an issue with airflow, refrigerant charge, or a sensor or valve component in the refrigerant circuit.
Is it safe to keep running my LG heat pump when the G7 code appears?
No, you should not attempt to run the system while the G7 fault is active. Operating a heat pump with a frozen coil or low refrigerant can cause liquid refrigerant to return to the compressor, which can permanently damage the compressor. Allow any ice to thaw and resolve the underlying fault before restarting the unit.
How much does it cost to repair a G7 error on an LG heat pump?
Repair costs vary widely depending on the cause. Replacing an air filter is minimal, typically under $30. A refrigerant leak diagnosis, repair, and recharge can range from $200 to $600 or more depending on the extent of the leak. Replacing a thermistor or expansion valve can range from $150 to $500 including labor. A full compressor replacement, if the unit was run while frozen for an extended period, can cost $800 to $2,000 or more.
Can I fix a G7 error on my LG heat pump myself?
Some causes of G7 are DIY-friendly, such as replacing a clogged air filter, clearing blocked return vents, or cleaning dirty indoor coil fins. However, if the cause is low refrigerant charge, a faulty expansion valve, or a failed thermistor, a licensed HVAC technician will be needed to safely diagnose and repair those components.
Will resetting my LG heat pump clear the G7 error?
A reset may temporarily clear the G7 code and allow the unit to restart, but if the underlying condition causing the freeze is still present, the fault will return once the coil temperature drops below -4°C again for over 40 seconds. A reset is only a lasting fix if the root cause, such as a dirty filter, has already been corrected.

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