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Error code reference

LG Heat Pump Error Code P2

SUMP COMP DOWN

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What the P2 error code actually means

The P2 error means your LG heat pump shut itself down because the compressor got dangerously hot. The system detected this overheating problem multiple times in a row before stopping, which means something is preventing it from cooling itself properly. The most common reason is that something is blocking the air from flowing freely around the outdoor unit.

Diagnostic procedure

The full P2 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for obstacles at air inlet/outlet of outdoor unit.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P2

Ranked by how often they cause this code
  1. 1Blocked air inlet or outlet on outdoor unit
  2. 2Dirty or clogged outdoor coil fins
  3. 3Outdoor fan motor failure or reduced speed
  4. 4Incorrect refrigerant charge
  5. 5Compressor internal wear or oil loss

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Questions people ask about P2

What does P2 mean on a LG heat_pump?
P2 indicates a SUMP COMP DOWN fault, meaning the condensate temperature at the compressor sump reached 95°C. The system counts each occurrence and shuts down after six detections to protect the compressor from heat-related damage. This is a thermal protection fault, not an electrical or communication error.
Is it safe to keep running my LG heat pump when the P2 code appears?
No, it is not safe to bypass or ignore the P2 fault. The system shuts down specifically to prevent the compressor from sustaining heat damage, and continuing to force operation without resolving the root cause can lead to compressor failure. Allow the unit to remain off and address the cause before restarting.
How much does it cost to repair a P2 error on an LG heat pump?
Repair costs depend on the cause. Cleaning the outdoor coil or clearing obstructions is low cost and may be handled as a DIY task or for a basic service call fee, typically in the range of $75 to $200. If the outdoor fan motor needs replacement, costs generally fall between $200 and $500 including parts and labor. A compressor replacement, the worst-case scenario, can range from $1,200 to $2,500 or more depending on the unit size and local labor rates.
How do I fix the P2 error on my LG heat pump?
Start by checking the outdoor unit for anything blocking airflow at the air inlet or outlet, such as debris, vegetation, or objects placed too close to the unit. Also inspect the outdoor coil fins for dirt buildup and verify the outdoor fan is spinning at full speed. If those checks pass, the system may need a refrigerant pressure check or further compressor diagnostics by a licensed HVAC technician.
Will resetting the LG heat pump clear the P2 error?
A reset may temporarily clear the fault and allow the system to restart, but if the underlying cause such as restricted airflow or a dirty coil is not corrected, the system will detect the overheating condition again and shut down after another six occurrences. Resetting without diagnosing and fixing the cause will not resolve the problem.

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