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Error code reference

LG Heat Pump Error Code P704

Outdoor unit overload 1 protection control error.

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What the P704 error code actually means

Your LG heat pump has detected that the outdoor unit is drawing too much power or running under too much stress, and it has shut itself down to prevent damage. This is a protective feature that stops the system before a serious breakdown can occur. A technician will need to inspect the outdoor unit's compressor and electrical components to find the root cause.

Diagnostic procedure

The full P704 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P704

Ranked by how often they cause this code
  1. 1Failed or tripped compressor overload protector
  2. 2Compressor mechanical failure or seized bearings
  3. 3Refrigerant overcharge or high system pressure
  4. 4Wiring fault or damaged overload circuit connections
  5. 5High ambient temperature causing thermal overload

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Questions people ask about P704

What does P704 mean on a LG heat_pump?
P704 indicates an outdoor unit overload 1 protection control error. The heat pump's protection system has detected an abnormal overload condition in the outdoor unit, typically related to the compressor circuit. The unit shuts down or limits operation to prevent damage to the compressor and associated components.
Is it safe to keep running my LG heat pump when P704 is displayed?
No, you should not attempt to force the unit to operate while P704 is active. The error code exists specifically to protect the compressor from damage caused by overloading. Continuing to operate the system could cause permanent compressor failure, which is a significantly more expensive repair than addressing the original fault.
How much does it cost to repair a P704 error on an LG heat pump?
Repair costs vary widely depending on the root cause. A wiring repair or overload protector replacement may cost anywhere from $100 to $350 in parts and labor. Compressor replacement, which represents the worst-case scenario, can range from $800 to $2,500 or more depending on the unit and local labor rates. A diagnostic visit is the first step to getting an accurate estimate.
Can I fix the P704 error myself?
Some basic checks, such as inspecting the outdoor unit for airflow obstructions or verifying the unit has cooled down after a thermal event, can be done without special tools. However, diagnosing the overload protector, checking refrigerant pressures, and testing compressor electrical components require professional tools and qualifications. It is strongly recommended to have a certified technician perform the repair.
Will resetting the unit clear the P704 error code?
A power reset may temporarily clear the code, particularly if the overload protector tripped due to a thermal event and the unit has since cooled down. However, if the underlying cause is a mechanical failure, a refrigerant issue, or a wiring fault, the code will return. A reset without diagnosis is not a solution and the problem must be identified to prevent further damage.

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