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Error code reference

LG Heat Pump Error Code P712

Compressor down by high pressure sensor protection control 2.

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What the P712 error code actually means

Your LG heat pump has shut itself off because it detected dangerously high pressure inside the refrigerant system. This is a safety feature designed to protect the compressor from serious damage. The unit needs to be inspected to find out why pressure built up too high before it is safe to run again.

Diagnostic procedure

The full P712 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of P712

Ranked by how often they cause this code
  1. 1Dirty or blocked outdoor coil
  2. 2Blocked indoor air filter or coil
  3. 3Refrigerant overcharge
  4. 4Faulty or failed high pressure sensor
  5. 5Malfunctioning reversing valve

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Questions people ask about P712

What does P712 mean on a LG heat_pump?
P712 means the compressor has been shut down by the high pressure sensor protection control 2. This is a safety feature that activates when refrigerant pressure in the system exceeds an allowable threshold. The compressor is stopped automatically to prevent mechanical damage. The underlying cause of the high pressure condition must be identified and corrected before the unit will operate normally.
Is it safe to keep using my heat pump when P712 is displayed?
No, you should not attempt to run the heat pump while P712 is active. The system has shut the compressor down intentionally to prevent damage from excessive pressure. Forcing the unit to run under high pressure conditions risks compressor failure and potential refrigerant circuit damage, which would result in much more costly repairs.
How much does it cost to repair a P712 error on an LG heat pump?
Repair costs vary widely depending on the root cause. Simple fixes like coil cleaning or filter replacement may cost between $75 and $200 for a service call. Refrigerant recharge or high pressure sensor replacement typically ranges from $150 to $450. If the compressor has sustained damage or the reversing valve requires replacement, costs can range from $600 to over $1,500 depending on parts and labor in your area.
Can I fix a P712 error myself?
Some causes of P712, such as a dirty outdoor coil or a clogged air filter, can be addressed by a knowledgeable homeowner through cleaning and basic maintenance. However, issues involving refrigerant charge, pressure sensor replacement, or reversing valve repair require a licensed HVAC technician with proper equipment. Attempting to work on the refrigerant circuit without certification is illegal in most jurisdictions.
Will resetting the unit clear the P712 error?
A power reset may temporarily clear the fault and allow the unit to restart, but if the underlying cause of the high pressure condition has not been corrected, the P712 code will return and the compressor will shut down again. Repeated resets without addressing the root cause can stress the compressor and other components. A proper diagnostic inspection is needed to resolve the fault permanently.

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