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Error code reference

LG Heat Pump Error Code P743

Outdoor unit discharge temperature 3 protection control.

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What the P743 error code actually means

Your LG heat pump has detected dangerously high temperatures at a key point in the outdoor unit where hot refrigerant exits the compressor. The system has shut itself down to prevent serious damage. A technician needs to inspect the outdoor unit to find out why temperatures are climbing too high before the system is restarted.

Diagnostic procedure

The full P743 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of P743

Ranked by how often they cause this code
  1. 1Low refrigerant charge
  2. 2Blocked or dirty outdoor condenser coil
  3. 3Outdoor fan motor failure or reduced airflow
  4. 4Faulty discharge temperature sensor 3
  5. 5Restricted or blocked refrigerant circuit

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Questions people ask about P743

What does P743 mean on a LG heat_pump?
P743 indicates that outdoor unit discharge temperature sensor 3 has detected a temperature above the safe operating limit, triggering a protection control shutdown. The discharge temperature is measured at the compressor outlet, which is one of the hottest points in the refrigerant circuit. The system stops operation automatically to prevent compressor damage. A full diagnostic is needed to identify why discharge temperatures reached a protection level.
Is it safe to keep running my heat pump when the P743 code is active?
No. The P743 protection control shuts down the unit specifically to prevent compressor damage from excessive heat. Bypassing or repeatedly resetting the fault without addressing the root cause risks permanent compressor failure, which is the most expensive component in the system. Leave the unit off until a technician has diagnosed and corrected the underlying issue.
How much does it cost to repair a P743 error on an LG heat pump?
Repair costs vary widely depending on the cause. A condenser coil cleaning or sensor replacement may cost between $100 and $300. Refrigerant leak detection, repair, and recharge can range from $200 to $600 or more. If the compressor has been damaged by sustained high discharge temperatures, replacement costs can range from $1,200 to $2,500 or higher depending on the unit. Early diagnosis is the best way to keep repair costs manageable.
Can I fix the P743 error myself?
Some basic checks are possible without professional tools, such as inspecting the outdoor unit for debris blocking the condenser coil or confirming the outdoor fan is running. However, diagnosing the root cause typically requires refrigerant pressure gauges, a multimeter to test sensor resistance, and knowledge of the refrigeration circuit. Because refrigerant handling requires EPA certification, most repairs should be handled by a licensed HVAC technician.
Will resetting the unit clear the P743 code?
A power reset may temporarily clear the fault and allow the unit to restart, but the code will return if the underlying cause has not been corrected. Repeated faults in the same session may cause the system to lock out more aggressively. Resetting without diagnosis is not a fix and delays proper repair while increasing the risk of compressor damage.

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