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Error code reference

LG Heat Pump Error Code P802

Indoor unit EEV closing error (low level risk

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What the P802 error code actually means

Your LG heat pump has detected that a valve inside the indoor unit, which controls how refrigerant flows through the system, is not closing all the way when it should. The good news is that your unit is still running normally and this is considered a low-priority alert rather than a breakdown. However, it should be investigated by a technician to prevent it from developing into a more serious issue over time.

Diagnostic procedure

The full P802 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P802

Ranked by how often they cause this code
  1. 1EEV stepper motor coil degradation
  2. 2Wiring harness fault between PCB and EEV
  3. 3Indoor unit PCB output failure
  4. 4Mechanical obstruction inside the EEV
  5. 5Intermittent signal interference or loose connector

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Questions people ask about P802

What does P802 mean on a LG heat_pump?
P802 indicates that the indoor unit Electronic Expansion Valve (EEV) has experienced a closing error, meaning the valve did not fully close when commanded to do so. LG classifies this as a low level risk fault, so the indoor unit continues to operate normally while the code is active. The EEV is a stepper motor driven valve that meters refrigerant flow into the indoor coil, and the error points to a problem in the valve itself, its wiring, or the PCB driving it.
Is a P802 error dangerous or will it damage my heat pump?
P802 is classified by LG as a low level risk condition, and the indoor unit is designed to continue normal operation while this code is present. It is not an immediate safety hazard. However, an EEV that cannot close properly may affect refrigerant metering and system efficiency over time, and leaving the underlying fault unaddressed could lead to more significant component wear or a higher-severity fault code in the future.
How much does it cost to repair a P802 error on an LG heat pump?
Repair costs vary depending on the root cause. If the fix is as simple as re-seating a loose connector, the cost may be limited to a diagnostic service call, typically in the range of $75 to $150. Replacing an EEV can range from $200 to $500 or more depending on the model and labor rates. An indoor unit PCB replacement tends to be among the more expensive repairs, often ranging from $300 to $700 or higher including parts and labor.
Can I fix a P802 error myself, or do I need a technician?
Some basic checks are accessible to a knowledgeable DIYer, such as inspecting the EEV wiring harness for visible damage and re-seating connectors at the PCB and valve. However, testing stepper motor coil resistance, measuring PCB drive signals, and replacing the EEV or control board requires technical skill and in most cases access to refrigerant-side components that require EPA certification to service. A qualified HVAC technician is recommended for a full diagnosis.
Will resetting my LG heat pump clear the P802 error code?
A power reset may temporarily clear the P802 code if the fault was caused by a transient condition such as a momentary wiring interruption or a control board initialization glitch. However, if the root cause is a mechanically failing EEV, degraded coil windings, or a damaged wiring harness, the code will return once the system runs through the operating cycle that triggers the closing check. A reset alone is not a repair and should be followed by a proper inspection.

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