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Error code reference

LG Heat Pump Error Code qx

OPEN/SHORT error of room sensor in indoor unit (x = indoor unit address).

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What the qx error code actually means

Your LG heat pump has detected a problem with the temperature sensor inside the indoor unit. This sensor tells the system what the room temperature is, and right now the system either cannot read the sensor at all or is getting an invalid reading. The system has stopped normal operation to prevent incorrect heating or cooling behavior until the sensor issue is resolved.

Diagnostic procedure

The full qx procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if room temperature sensor connector is departed from PCB; measure resistance across terminals.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of qx

Ranked by how often they cause this code
  1. 1Disconnected sensor connector at PCB
  2. 2Failed room temperature thermistor
  3. 3Damaged sensor wiring
  4. 4Corroded or oxidized connector terminals
  5. 5Faulty indoor unit PCB

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Questions people ask about qx

What does qx mean on a LG heat_pump?
The Qx error code on an LG heat pump indicates an open circuit or short circuit in the room temperature sensor of the indoor unit identified by the address number following the Q. The system uses this sensor to measure ambient room temperature and control operation. When the sensor signal falls outside acceptable resistance limits, the unit faults out and displays this code to prevent inaccurate climate control.
Is it safe to keep running my LG heat pump with a Qx error?
The system will typically suspend normal operation when this fault is active, so continued use is often not possible without clearing the fault. Even if the unit were to continue running, operating without a valid room temperature reading would cause it to heat or cool inaccurately. It is best to address the sensor fault before resuming regular use.
Will resetting my LG heat pump clear the Qx error code?
A power reset may temporarily clear the fault display, but the Qx code will return as soon as the system attempts to read the sensor again and detects the same open or short condition. The underlying sensor or wiring issue must be physically corrected for the fault to clear permanently. Repeated resets without addressing the root cause will not restore normal operation.
Can I fix the Qx error on my LG heat pump myself?
A knowledgeable DIYer can perform initial checks such as reseating the sensor connector and inspecting the wiring for visible damage. Testing the thermistor requires a multimeter to measure resistance across the sensor terminals. If the sensor itself has failed or wiring needs replacement, those repairs are generally straightforward, but working inside the indoor unit requires safely powering down the system first and having some comfort with electronics and wiring.
How much does it cost to repair a Qx sensor error on an LG heat pump?
If only the sensor needs replacement, parts typically cost in the range of $15 to $60 depending on the specific indoor unit model. Adding professional labor for diagnosis and replacement, total repair costs generally fall in the range of $100 to $300. If the PCB is the root cause, costs will be significantly higher due to the price of the board itself.

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