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Error code reference

LG Heat Pump Error Code tu

Below -5°C when cooling

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What the tu error code actually means

Your LG heat pump is displaying TU because the outside temperature is too cold for cooling mode to run safely, specifically below -5 degrees Celsius (23 degrees Fahrenheit). This is a built-in protection feature, not a breakdown or malfunction. The system will start working again automatically once the outdoor temperature warms up above that threshold.

Diagnostic procedure

The full tu procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify outdoor temperature; this is a protection feature, not a defect.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of tu

Ranked by how often they cause this code
  1. 1Outdoor temperature below -5°C
  2. 2Faulty outdoor air temperature sensor
  3. 3Wiring fault to outdoor temperature sensor
  4. 4Control board misreading sensor input

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Questions people ask about tu

What does tu mean on a LG heat_pump?
The TU code on an LG heat pump indicates that the outdoor temperature has dropped below -5 degrees Celsius, which prevents the unit from running in cooling mode. This is a built-in protection feature designed to safeguard the compressor and refrigerant system. It is not a malfunction or component failure. The system will resume cooling automatically when outdoor temperatures rise above the threshold.
Is it safe to use my LG heat pump when it shows the TU code?
Yes, the TU code means the system is actively protecting itself by refusing to run cooling mode in conditions that could cause damage. The heat pump is behaving correctly. You should not attempt to bypass or override this protection feature, as running the compressor in cooling mode below -5°C can cause serious refrigerant circuit and compressor damage.
How much will it cost to repair the TU error on my LG heat pump?
If TU is appearing correctly due to cold outdoor temperatures, there is no repair cost at all. If a faulty outdoor temperature sensor is causing a false TU lockout, sensor replacement parts typically range from $20 to $80, with professional labor adding $75 to $200 depending on your market. A control board replacement, if needed in rare cases, can range from $150 to $400 or more for parts alone.
How do I fix the TU error code on my LG heat pump?
In most cases, no fix is needed because TU is a protective interlock that clears itself when outdoor temperatures rise above -5°C. If the code appears during warm weather, check whether the outdoor ambient temperature sensor is functioning correctly and inspect its wiring for damage or corrosion. A faulty sensor may require replacement to restore accurate temperature monitoring.
Will resetting my LG heat pump clear the TU error code?
Performing a reset will not permanently clear the TU code if the outdoor temperature remains below -5°C. The code will reappear because the underlying condition, cold outdoor air temperature, still exists. The lockout will clear on its own once the outdoor temperature rises above the minimum threshold without any manual reset required.

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