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Error code reference

LG Microwave Error Code E-11

Sensor open error; the gas sensor is unplugged, wiring is faulty, or the smart board has failed.

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What the E-11 error code actually means

Your LG microwave is displaying E-11 because it cannot detect the gas sensor that helps the microwave cook food automatically. This usually means the sensor has come unplugged or the wiring connected to it has a problem. In some cases, the main control board inside the microwave has failed and needs to be replaced.

Diagnostic procedure

The full E-11 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check unplugged sensor, wiring or smart board. If necessary, replace sensor. If error code appears when starting sensor function, replace smart board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E-11

Ranked by how often they cause this code
  1. 1Disconnected sensor connector
  2. 2Faulty or broken wiring harness
  3. 3Failed gas sensor
  4. 4Smart board failure

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Questions people ask about E-11

What does E-11 mean on a LG microwave?
E-11 is a sensor open error indicating that the LG microwave's smart board cannot detect a signal from the gas sensor. This means the circuit between the sensor and the board is broken or missing. The cause is typically a disconnected sensor plug, damaged wiring, a failed sensor, or in some cases a faulty smart board.
Will resetting the microwave clear the E-11 error?
A reset will not permanently clear E-11 if the underlying cause has not been addressed. The error will return as soon as the sensor cook function is used again because the control board will still detect the open circuit condition. The sensor connection, wiring, and components need to be diagnosed and repaired for the error to go away.
How much does it cost to repair the E-11 error on an LG microwave?
If the fix is simply reseating a disconnected connector, the cost may be minimal or limited to a service call fee. A replacement gas sensor typically falls in the range of $20 to $60 for the part, while a smart board replacement can range from $80 to $200 or more depending on the model, plus labor if a technician performs the repair.
Can I fix the E-11 error myself?
If the error is caused by a disconnected sensor connector, a knowledgeable DIYer can often reseat the plug after accessing the sensor compartment. Wiring inspection and sensor replacement are also manageable repairs if you are comfortable working inside the appliance with the power disconnected. Smart board replacement is more involved and may be better suited to a qualified technician.
Is it safe to use my LG microwave while E-11 is displayed?
The E-11 error disables the automatic sensor cooking functions, so those modes should not be relied upon while the fault is present. Basic timed cooking may still operate, but using the microwave with a known sensor circuit fault is not recommended as a long-term practice. It is best to diagnose and repair the issue before continuing regular use.

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