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Error code reference

LG Microwave Error Code E-23

Preheating Max Time Error

Preheating Max Time Error — if preheat does not reach the preset temperature within 30 minutes, it causes E-23 indication and converts to cancel mode.

First step from the service manual

Check sensor and heater

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
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What E-23 means on a LG microwave

The E-23 error code on an LG microwave indicates a preheating maximum time error. This fault triggers when the oven cavity fails to reach the programmed target temperature within a 30-minute preheating window. Once the 30-minute limit is exceeded without achieving the preset temperature, the control board registers the fault, displays E-23, and automatically cancels the current cooking operation to prevent damage or unsafe conditions.

The two primary systems involved in this error are the temperature sensor and the heating element (heater). The sensor is responsible for monitoring the cavity temperature and reporting it back to the control board in real time. If the sensor is reading inaccurately, whether due to a short, open circuit, or physical damage, the control board may never receive confirmation that the target temperature has been reached, even if the heater is functioning correctly. Conversely, if the heater itself is underperforming or has failed entirely, the cavity simply will not heat to the required level within the allotted time.

Diagnosing this error starts with inspecting the temperature sensor and the heater as the two most probable failure points. The sensor should be tested for proper resistance and continuity, and wiring connections to both components should be checked for corrosion, looseness, or damage. A heater that is partially functional may still generate some heat but cannot achieve adequate temperatures within the 30-minute limit, making this a less obvious but equally important cause to evaluate.

Source: manufacturer service documentation.

Common causes of E-23

  1. 01

    Faulty Temperature Sensor

    Part replacement

    If the temperature sensor has an open circuit, a short, or damaged wiring, it will send inaccurate readings to the control board, preventing confirmation that the target temperature has been reached. Test the sensor for proper resistance and continuity to identify this issue.

  2. 02

    Failed or Degraded Heating Element

    Part replacement

    A heater that has partially or fully failed cannot generate enough heat to reach the preset temperature within the 30-minute window. Inspect the heater for visible damage and test it for continuity.

  3. 03

    Loose or Corroded Wiring Connections

    Wiring / connection

    Poor electrical connections to either the sensor or the heater can interrupt the circuit and cause insufficient heating or inaccurate temperature reporting. Inspect all connectors and harnesses at both components for corrosion, looseness, or heat damage.

  4. 04

    Control Board Malfunction

    Part replacement

    If the sensor and heater both test within spec but the error persists, the control board may be failing to properly regulate heater output or interpret sensor data. This is a less common cause and should be considered after ruling out the sensor and heater.

See the test procedure for each cause

Frequently asked questions about E-23

What does E-23 mean on a LG microwave?
E-23 on an LG microwave indicates a preheating maximum time error. It means the oven cavity did not reach the preset target temperature within 30 minutes during a preheat cycle. When this time limit is exceeded, the microwave automatically cancels the operation and displays E-23. The most likely causes are a faulty temperature sensor or a failing heating element.
Can I fix the E-23 error myself?
Some aspects of diagnosing E-23 are DIY-friendly, such as inspecting wiring connections for corrosion or looseness. However, testing and replacing the temperature sensor or heating element requires working near high-voltage components inside the microwave, which carries serious safety risks. If you are not experienced with appliance repair and high-voltage circuits, it is strongly recommended to have a qualified technician perform the repair.
Will resetting the microwave clear the E-23 error?
Unplugging the microwave and plugging it back in may temporarily clear the E-23 display, but the error will return if the underlying problem has not been fixed. The fault is triggered by a real performance failure, specifically the inability to reach temperature within 30 minutes, so clearing the code without repairing the sensor or heater will not resolve the issue.
Is it safe to use my LG microwave while it shows E-23?
When E-23 is triggered, the microwave automatically converts to cancel mode, which means it stops the cooking operation on its own. You should not attempt to bypass this fault and continue using the appliance for preheating functions until the sensor and heater have been properly inspected and repaired. Using a microwave with a faulty heating system could lead to uneven cooking results or further component damage.
How much does it cost to repair an E-23 error on an LG microwave?
Repair costs depend on which component has failed. A replacement temperature sensor typically costs between 15 and 50 dollars for the part, while a heating element can range from 30 to 100 dollars or more depending on the model. Adding professional labor, total repair costs generally fall somewhere between 80 and 250 dollars. If the control board is the root cause, costs can be higher, which may make replacement worth considering for older units.

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