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Error code reference

LG Washer Error Code 13E

Switch error (USA designation) equivalent to bE2; a button other than Power is pressed continually for more than 30 seconds.

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What the 13E error code actually means

Your LG washer detected that one of its buttons was being held down continuously for more than 30 seconds, which it treats as a malfunction. This usually means a button on the control panel is stuck, jammed with residue, or something is pressing against it. The washer stops running to prevent any unintended operation until the issue is resolved.

Diagnostic procedure

The full 13E procedure

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of 13E

Ranked by how often they cause this code
  1. 1Stuck or jammed control panel button
  2. 2Failed membrane switch beneath a button
  3. 3Water or moisture intrusion into the control panel
  4. 4External object pressing against the panel
  5. 5Faulty main control PCB

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Questions people ask about 13E

What does 13E mean on a LG washer?
The 13E code on an LG washer indicates a switch error, which is the same fault as the bE2 code used in some LG designations. It means the control board detected that a button other than Power was held in a continuously active state for more than 30 seconds. The washer halts operation until the condition is resolved. This is most commonly caused by a stuck button or a failed membrane switch on the control panel.
Will resetting my LG washer clear the 13E error?
A reset may temporarily clear the error code, but if the underlying cause, such as a stuck button or failed membrane switch, is still present, the code will return within 30 seconds of operation. Power the washer off, unplug it for a few minutes, then plug it back in to attempt a reset. If 13E comes back immediately or shortly after restarting, the physical or electrical cause must be addressed before the machine will operate normally.
How much does it cost to repair a 13E error on an LG washer?
If the issue is simply a stuck button that can be freed by cleaning, the cost is minimal, just your time and a basic cleaner. If the membrane keypad or full control panel assembly needs replacement, parts typically range from roughly $50 to $200 depending on the specific model. Adding professional labor, total repair costs often fall between $100 and $350. A faulty main control PCB replacement would generally be at the higher end of that range or beyond.
Can I fix the 13E error myself without calling a technician?
In many cases, yes. Start by checking whether any button on the control panel is physically stuck, visually depressed, or surrounded by residue buildup. Also confirm that nothing is leaning against the panel. If cleaning around the buttons and verifying clearance resolves the stuck contact, no professional repair is needed. If the membrane switch or control board has failed internally, replacement of those components is typically required.
Is it safe to use my LG washer while it is showing a 13E error?
No. When the 13E error is active, the washer stops normal operation and should not be forced to run. Attempting to bypass or ignore the fault could result in unintended cycle behavior if a button input is being continuously asserted. Diagnose and resolve the stuck button or control panel issue before resuming use.

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