mypros+
Error code reference

Miele Washer Error Code F4002

Drum rotation preventing door from being opened because drum is not stationary.

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What the F4002 error code actually means

Your Miele washer is refusing to open the door because it thinks the drum is still spinning. This is a built-in safety feature to keep you from opening the door while the drum is in motion. Wait a minute or two for the drum to fully stop, and the door should unlock on its own.

Diagnostic procedure

The full F4002 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of F4002

Ranked by how often they cause this code
  1. 1Drum still decelerating after spin cycle
  2. 2Faulty rotation sensor or tachometer
  3. 3Motor brake not functioning properly
  4. 4Drive belt slipping or worn
  5. 5Motor control board fault

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Questions people ask about F4002

What does F4002 mean on a Miele washer?
F4002 means the washer's control system has detected that the drum is not yet stationary and is preventing the door from opening as a safety measure. The door interlock remains engaged until the drum comes to a complete stop. In many cases this resolves on its own within a minute or two after the cycle ends. If the door stays locked for an extended period, there may be a sensor or mechanical issue preventing the drum from stopping properly.
Is it safe to force open the door when F4002 is showing?
You should not force the door open when this error is active. The lock is engaged specifically to prevent injury from a drum that may still be in motion. Forcing the door can damage the door latch mechanism and the interlock assembly, leading to additional repair costs. Wait for the drum to fully stop and the error to clear before attempting to open the door.
How much does it cost to repair a Miele washer showing F4002?
Repair costs depend on the cause. If the issue is a faulty rotation sensor or tachometer, parts and labor can range from roughly 100 to 250 dollars. A motor brake replacement may run between 150 and 350 dollars depending on parts availability and local labor rates. Motor control board replacement is typically the most expensive repair, often ranging from 300 to 600 dollars or more. Diagnosis by a qualified technician is the best way to determine the exact repair needed before committing to a cost.
How do I fix the F4002 error on my Miele washer?
Start by waiting two to three minutes after the cycle completes to allow the drum to fully decelerate and stop. If the door unlocks afterward, no further action is needed. If the error persists and the door remains locked, try performing a power reset by unplugging the machine for a few minutes, then restarting. If the problem continues, inspect the rotation sensor, motor brake, and drive belt for faults.
Will resetting the washer clear the F4002 error?
A power reset can sometimes clear F4002 if the error was triggered by a temporary sensor glitch or a control board communication issue. Unplug the washer for two to three minutes, then restore power and allow the machine to restart. However, if the underlying cause is a faulty tachometer, worn drive belt, or failing motor brake, the error will return and the root cause will need to be addressed.

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