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Error code reference

Miele Washer Error Code F4002

Drum rotation preventing door from being opened because drum is not stationary.

Drum rotation preventing door from being opened because drum is not stationary.

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What F4002 means on a Miele washer

The F4002 error code on a Miele washer indicates that the drum is still in motion and the door interlock system is preventing the door from being released as a safety measure. The washer's control board continuously monitors drum rotation through a tachometer or Hall effect sensor on the motor. When the control detects that the drum has not come to a complete stop, it holds the door lock engaged to prevent access to the spinning drum. This is a protective function, not a fault in the traditional sense, though it can indicate an underlying issue if the drum fails to decelerate and stop within the expected timeframe.

The most common scenario is that the drum is simply still decelerating after a spin cycle, and the error clears on its own once the drum reaches a full stop. However, if the drum is rotating abnormally slowly or oscillating without stopping, there may be a mechanical or electrical issue causing the problem. A failing motor brake, a worn drive belt, or a motor control board issue can all prevent the drum from reaching a stationary state in the expected window, triggering this code as a persistent condition.

Additionally, if the tachometer or rotation sensor is sending inaccurate signals to the control board, the board may incorrectly believe the drum is still moving even when it has stopped. This sensor-side fault can cause the door lock to remain engaged indefinitely. In these cases, the physical drum may be stationary, but the control logic continues to suppress the door release signal based on the faulty sensor reading.

Source: manufacturer service documentation.

Common causes of F4002

  1. 01

    Drum still decelerating after spin cycle

    Wiring / connection

    After a high-speed spin, the drum can take extra time to reach a complete stop. The door lock remains engaged during this deceleration period, which is normal behavior and typically resolves within one to two minutes.

  2. 02

    Faulty rotation sensor or tachometer

    Part replacement

    If the tachometer or Hall effect sensor monitoring drum speed is sending incorrect signals, the control board may detect motion even when the drum is stationary. This can cause the door to remain locked indefinitely despite the drum not moving.

  3. 03

    Motor brake not functioning properly

    Part replacement

    The motor brake is responsible for bringing the drum to a quick stop at the end of a spin cycle. A failing or worn motor brake can cause abnormally long deceleration times, keeping the door lock engaged well beyond the normal window.

  4. 04

    Drive belt slipping or worn

    Part replacement

    A worn or loose drive belt may allow the drum to continue coasting or oscillating after the motor has stopped, extending the time before the drum reaches a fully stationary state and delaying door release.

  5. 05

    Motor control board fault

    Part replacement

    A malfunctioning motor control board may fail to properly execute the stop sequence or misinterpret speed sensor data, resulting in the control system incorrectly holding the door lock in the engaged position.

See the test procedure for each cause

Frequently asked questions about F4002

What does F4002 mean on a Miele washer?
F4002 means the washer's control system has detected that the drum is not yet stationary and is preventing the door from opening as a safety measure. The door interlock remains engaged until the drum comes to a complete stop. In many cases this resolves on its own within a minute or two after the cycle ends. If the door stays locked for an extended period, there may be a sensor or mechanical issue preventing the drum from stopping properly.
How do I fix the F4002 error on my Miele washer?
Start by waiting two to three minutes after the cycle completes to allow the drum to fully decelerate and stop. If the door unlocks afterward, no further action is needed. If the error persists and the door remains locked, try performing a power reset by unplugging the machine for a few minutes, then restarting. If the problem continues, inspect the rotation sensor, motor brake, and drive belt for faults.
Is it safe to force open the door when F4002 is showing?
You should not force the door open when this error is active. The lock is engaged specifically to prevent injury from a drum that may still be in motion. Forcing the door can damage the door latch mechanism and the interlock assembly, leading to additional repair costs. Wait for the drum to fully stop and the error to clear before attempting to open the door.
Will resetting the washer clear the F4002 error?
A power reset can sometimes clear F4002 if the error was triggered by a temporary sensor glitch or a control board communication issue. Unplug the washer for two to three minutes, then restore power and allow the machine to restart. However, if the underlying cause is a faulty tachometer, worn drive belt, or failing motor brake, the error will return and the root cause will need to be addressed.
How much does it cost to repair a Miele washer showing F4002?
Repair costs depend on the cause. If the issue is a faulty rotation sensor or tachometer, parts and labor can range from roughly 100 to 250 dollars. A motor brake replacement may run between 150 and 350 dollars depending on parts availability and local labor rates. Motor control board replacement is typically the most expensive repair, often ranging from 300 to 600 dollars or more. Diagnosis by a qualified technician is the best way to determine the exact repair needed before committing to a cost.

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