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Error code reference

Miele Washer Error Code F4024

Control registers impermissibly high value at NTC temperature sensor (open-circuited sensor or leads).

Control registers impermissibly high value at NTC temperature sensor (open-circuited sensor or leads).

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What F4024 means on a Miele washer

The F4024 error code on a Miele washer indicates that the control board is reading an impermissibly high resistance or voltage value from the NTC (Negative Temperature Coefficient) thermistor responsible for monitoring water or drum temperature. NTC sensors work by decreasing their electrical resistance as temperature rises. When the circuit is open, meaning the sensor or its wiring has a break, the control module receives a signal that reads as an extremely high resistance value, which the firmware interprets as an out-of-range condition and triggers this fault code.

An open circuit in the NTC sensor circuit is most commonly caused by a physically failed thermistor, a broken or corroded wire in the sensor harness, or a disconnected connector. Because the sensor is exposed to the thermal and mechanical stresses of the wash environment, the sensor element itself can fail internally, breaking the electrical path even when it appears undamaged externally. Connector corrosion or pin-back at the harness connectors can also interrupt continuity without any visible wire damage.

Diagnosing this fault requires isolating whether the fault originates at the sensor itself or in the wiring between the sensor and the control board. A multimeter check of the NTC sensor resistance at room temperature will confirm sensor integrity, as a good NTC thermistor should show a finite, measurable resistance rather than an open-circuit reading (OL or infinite). Continuity testing along the full length of the sensor harness, including all connector points, should follow if the sensor tests within spec.

Source: manufacturer service documentation.

Common causes of F4024

  1. 01

    Failed NTC temperature sensor

    Part replacement

    The thermistor element inside the NTC sensor can fail internally, creating an open circuit even when the sensor looks intact. Testing the sensor with a multimeter will show an infinite (open) resistance reading if the sensor has failed.

  2. 02

    Broken or damaged sensor wiring harness

    Part replacement

    A wire in the harness running between the NTC sensor and the control board can break due to repeated flexing, pinching, or heat exposure. Inspect the full length of the harness for any cuts, chafing, or areas where insulation has melted.

  3. 03

    Loose or corroded connector

    Wiring / connection

    The connector between the sensor harness and the control board or sensor body can work loose or develop corrosion that interrupts the circuit. Check all connector points along the sensor circuit for secure seating and clean pin contacts.

  4. 04

    Pin-back at connector terminal

    Wiring / connection

    Individual terminal pins inside the harness connector can be pushed back out of position, breaking electrical contact while leaving the connector body attached. Carefully inspect each terminal in the sensor circuit connectors for proper seating depth.

  5. 05

    Faulty control board

    Part replacement

    If the sensor and entire harness test correctly with no open circuits found, the control board input circuit for the NTC signal may have failed. This is the least common cause and should only be considered after the sensor and wiring have been confirmed good.

See the test procedure for each cause

Frequently asked questions about F4024

What does F4024 mean on a Miele washer?
F4024 means the control board is detecting an impermissibly high value from the NTC temperature sensor circuit, which indicates an open circuit condition. This typically points to a failed thermistor, a broken wire in the sensor harness, or a disconnected connector. The washer stops operation because it cannot confirm water temperature, which is required for safe and accurate cycle control.
Can I reset the F4024 error code to clear it?
Power cycling the washer may temporarily clear the display, but the F4024 code will return as soon as the control board attempts to read the NTC sensor again. The underlying open-circuit fault in the sensor or harness must be diagnosed and repaired before the error will stay cleared permanently.
Is it safe to use my Miele washer while F4024 is displayed?
You should not operate the washer while F4024 is active. Without a valid temperature sensor reading, the machine cannot regulate water temperature accurately, which could result in improper washing performance or potential damage to fabrics. Miele's control system halts operation for this reason.
How much does it cost to fix a Miele F4024 error?
Repair costs depend on the root cause. If only a connector needs reseating or cleaning, there may be little to no parts cost, though a service call typically runs in the range of $100 to $200. Replacing the NTC thermistor sensor itself is generally a moderately priced repair with parts often in the $20 to $80 range plus labor. If the control board is the cause, parts and labor costs can climb to $300 to $600 or more.
How do I diagnose the F4024 error on my Miele washer?
Start by locating the NTC temperature sensor and disconnecting it from the harness. Use a multimeter set to resistance mode and probe across the sensor terminals. A failed sensor in an open-circuit condition will show no reading or infinite resistance rather than a finite value. If the sensor reads correctly, perform a continuity test along the entire wiring harness from the sensor to the control board, checking each connector for secure seating and corrosion along the way.

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