mypros+
Error code reference

Mitsubishi Air Conditioner Error Code E.P24

24 VDC power fault

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E.P24 error code actually means

Your Mitsubishi air conditioner has detected a problem with one of its internal power supply circuits that provides low-voltage power to accessories or controls connected to the unit. To protect itself from damage, the system has automatically shut off power to that circuit. A technician will need to find and fix the wiring or component causing the overload before the system can operate normally again.

Diagnostic procedure

The full E.P24 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for a short circuit in the PC terminal output and verify 24V external power supply voltage is correct.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E.P24 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E.P24

Ranked by how often they cause this code
  1. 1Short circuit in PC terminal wiring
  2. 2Failed or shorted external accessory
  3. 3Incorrect 24V external power supply voltage
  4. 4Faulty control board 24V output circuit
  5. 5Moisture or contamination at the PC terminal

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E.P24

What does E.P24 mean on a Mitsubishi air_conditioner?
E.P24 indicates a 24 VDC power fault at the PC terminal on the control board. The unit has detected a short circuit on the 24V output line and has shut off power to that terminal as a protective measure. The system will not operate normally until the short is identified and corrected, and the fault condition is cleared.
Is it safe to keep running my Mitsubishi air conditioner with an E.P24 error?
The unit has automatically shut off the affected 24V output circuit to protect itself, so continued operation poses a risk of further component damage if the underlying short circuit is not addressed. It is advisable to stop using the unit and have a qualified technician inspect and repair the fault before resuming normal operation.
How much does it cost to repair an E.P24 error on a Mitsubishi air conditioner?
Repair costs depend on the root cause. If the issue is a wiring fault or a damaged external accessory, labor and parts costs could range from around $75 to $300. If the control board requires replacement, costs can increase significantly, typically ranging from $300 to $700 or more depending on the model and local labor rates. A diagnostic visit from a qualified HVAC technician is the first step to getting an accurate estimate.
How do I fix an E.P24 error on my Mitsubishi air conditioner?
Start by inspecting all wiring and external devices connected to the PC terminal for short circuits or damage. Disconnect any field-wired accessories and check resistance across the PC terminal output to ground with a multimeter. If the wiring is clear, verify that the 24V external power supply voltage is within the correct range. If no external cause is found, the control board itself may need professional evaluation or replacement.
Will resetting my Mitsubishi air conditioner clear the E.P24 error?
A simple power reset will typically not permanently clear E.P24 because the fault is caused by a physical short circuit condition that remains present. Even if the unit restarts briefly after a reset, the protection circuit will detect the short again and shut off the output. The underlying wiring or component fault must be corrected first before the error will clear and stay cleared.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass