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Error code reference

Norcold Refrigerator Error Code Solid RED

Selected heat source input for a particular mode is not available (AC voltage below 85VAC in Manual AC mode, or flame not established in Manual LP…

Norcold codesNorcold refrigerator codes
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What the Solid RED error code actually means

The solid red light means your Norcold refrigerator cannot get the power or gas it needs to run. If you are plugged into electricity, the outlet voltage may be too low, or a fuse may have blown. If you are running on propane, the gas may be off, empty, or the burner may not be lighting properly.

Diagnostic procedure

The full Solid RED procedure

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1
First diagnostic step
Verify AC outlet supplies minimum 85VAC, AC power cord condition, 8A fuse F2 intact; or verify LP gas shutoff valves open, LP gas pressure at 11.5" W.C., burner clean, electrode gap 1/8" to 3/16", gas valve solenoid resistance 74-92 ohms.
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Most common causes of Solid RED

Ranked by how often they cause this code
  1. 1Low or absent AC voltage
  2. 2LP gas supply issue
  3. 3Blown 8A fuse F2
  4. 4Ignition electrode gap out of specification or dirty burner
  5. 5Failed gas valve solenoid

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Questions people ask about Solid RED

What does Solid RED mean on a Norcold refrigerator?
The Solid RED indicator means the refrigerator's selected heat source is not available or could not be confirmed by the control board. In Manual AC mode, this means AC voltage is below 85VAC. In Manual LP mode, it means the burner failed to establish a flame. In Auto mode, it means neither AC power nor LP gas heat could be established during the startup attempt.
Will resetting the Norcold refrigerator clear the Solid RED fault?
A reset may clear the fault display temporarily, but the Solid RED will return if the underlying issue has not been resolved. The control board actively checks for a valid heat source each time it attempts to operate, so the fault will reappear as soon as the board makes another failed attempt. Fix the root cause first, then reset or restart the unit.
How much does it cost to repair a Norcold refrigerator showing Solid RED?
Repair cost varies widely depending on the cause. Replacing fuse F2 is inexpensive, typically a few dollars for parts. Cleaning the burner and adjusting the electrode gap is generally a low-cost service call. Replacing a failed gas valve solenoid or control board component can range from roughly 80 to several hundred dollars in parts and labor depending on the specific component and service provider.
How do I fix the Solid RED error on my Norcold refrigerator?
Start by identifying which operating mode the refrigerator is set to. For AC mode, confirm the outlet supplies at least 85VAC, check the power cord condition, and inspect fuse F2. For LP mode, verify all gas shutoff valves are open, check that supply pressure is at 11.5 inches water column, confirm the electrode gap is between 1/8 and 3/16 of an inch, and test the gas valve solenoid resistance, which should read 74 to 92 ohms. Correct the identified issue and restart the unit.
Is the Solid RED error on a Norcold refrigerator a safety concern?
The fault itself is a protective response, not a dangerous condition. It indicates the refrigerator stopped attempting to use a heat source it could not verify. If you suspect an LP gas leak rather than a supply or ignition issue, turn off the gas supply and ventilate the area before troubleshooting. Normal ignition troubleshooting on a properly functioning LP system does not present unusual hazards.

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