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Error code reference

Norcold Refrigerator Error Code Sr

Flame sensing circuit malfunction

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What the Sr error code actually means

Your Norcold refrigerator is showing an Sr error because it detected a problem with how it senses the propane flame or controls the gas valve. This means the fridge has stopped running on gas as a precaution. A technician will need to check the wiring and likely replace a control board to fix it.

Diagnostic procedure

The full Sr procedure

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1
First diagnostic step
Ensure white wire from P1-10 to gas valve is not pinched or shorted to ground; replace power board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Sr

Ranked by how often they cause this code
  1. 1Pinched or shorted white wire at P1-10
  2. 2Failed power board
  3. 3Gas valve drive circuit fault
  4. 4Damaged wiring connector at gas valve
  5. 5Internal memory fault on power board

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Questions people ask about Sr

What does Sr mean on a Norcold refrigerator?
The Sr code indicates a flame sensing circuit malfunction. It can point to a problem in the flame sense circuitry itself, a fault in the gas valve drive circuit, or an internal memory fault on the power board. The refrigerator will stop gas operation when this code is active. A wiring inspection followed by power board replacement is the standard diagnostic path.
Is the Sr error on a Norcold refrigerator a safety concern?
Yes, the Sr code is safety-related. The refrigerator has detected that it cannot reliably sense or control the propane flame, so it shuts down gas operation to prevent an unsafe condition. Do not attempt to bypass the error or force gas operation. Address the underlying wiring or board fault before returning the unit to service.
How much does it cost to repair an Sr error on a Norcold refrigerator?
Repair costs depend on what is faulty. If only the wiring needs correction, costs may be limited to labor, typically in the range of $75 to $150. If the power board requires replacement, parts alone can range from $150 to $400 or more depending on the model, with additional labor on top of that. Getting a diagnostic estimate from a technician before authorizing parts is advisable.
Can I fix the Sr error myself?
A knowledgeable DIYer can inspect the white wire from pin P1-10 on the power board to the gas valve for pinching, fraying, or shorts to ground. If the wiring looks intact, the power board will need to be replaced, which is a more involved repair. Working around gas components and control boards carries real risk, so a certified technician is recommended if you are not comfortable with appliance electrical systems.
Will resetting the refrigerator clear the Sr error code?
A reset may temporarily clear the Sr code, but if the underlying fault in the wiring, gas valve drive circuit, or power board is still present, the code will return. Clearing the code without repairing the cause does not make the unit safe or functional on gas. The root cause must be diagnosed and corrected for the error to stay cleared.

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