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Error code reference

Panasonic Air Conditioner Error Code H24

Indoor heat exchanger temperature sensor 2 abnormality

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What the H24 error code actually means

Your Panasonic air conditioner has detected a problem with one of the temperature sensors inside the indoor unit that monitors the coil. The sensor is either broken or has a wiring issue, so the system has stopped normal operation to protect itself. A technician will need to inspect or replace the faulty sensor to restore operation.

Diagnostic procedure

The full H24 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check indoor heat exchanger temperature sensor 2 lead wire and connector.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of H24

Ranked by how often they cause this code
  1. 1Damaged or disconnected sensor connector
  2. 2Broken or pinched sensor lead wire
  3. 3Failed thermistor sensor element
  4. 4Moisture or corrosion in the connector
  5. 5Faulty indoor control board

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Questions people ask about H24

What does H24 mean on a Panasonic air_conditioner?
H24 indicates that indoor heat exchanger temperature sensor 2 has been detected in an open or short circuit condition continuously for 5 seconds. The sensor monitors coil temperature inside the indoor unit, and the control board halts normal operation when it cannot obtain a valid reading from this sensor. The fault can stem from a disconnected connector, a broken wire, or a failed sensor element.
Is it safe to keep running my air conditioner with an H24 error?
The system will typically prevent normal operation when H24 is active, as the control board cannot properly regulate the heat exchanger without valid temperature data from sensor 2. Attempting to bypass or ignore this fault could result in coil freeze-up or overheating conditions. It is best to stop using the unit and resolve the fault before resuming operation.
Will resetting my Panasonic air conditioner clear the H24 error?
A power reset may temporarily clear the H24 code, but the fault will return if the underlying problem with sensor 2 or its wiring has not been corrected. Because the error is triggered after the fault condition persists for 5 seconds continuously, any reset is only a short-term measure. The sensor, wiring, and connector must be inspected and repaired or replaced to permanently resolve the error.
How do I fix the H24 error on my Panasonic air conditioner?
Start by inspecting the sensor 2 lead wire and connector for any visible damage, loose connections, or corrosion. If the wiring looks intact, use a multimeter to measure the resistance across the sensor terminals and compare the reading to the expected resistance at the current temperature. If the sensor reads open or shorted, it will need to be replaced. If the sensor tests correctly, the wiring harness or control board may require further evaluation by a technician.
How much does it cost to repair an H24 error on a Panasonic air conditioner?
If the issue is simply a loose or corroded connector, repair costs may only involve a service call fee, which typically ranges from $75 to $150. If the sensor itself needs replacement, parts and labor combined generally range from $100 to $300 depending on the specific model and local labor rates. A control board replacement, if required, would be significantly more expensive.

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