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Error code reference

Prodigy Ice Maker Error Code 5

Sump (water) temperature sensor failure.

Sump (water) temperature sensor failure.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What 5 means on a Prodigy ice maker

Error code 5 on a Prodigy ice maker indicates a sump water temperature sensor failure. The sump sensor is a thermistor submerged in the water sump at the base of the ice maker, responsible for continuously monitoring the temperature of the water used in the freeze cycle. The control board reads resistance values from this sensor to determine water temperature and regulate the ice-making process accordingly. When the board detects a signal outside the expected resistance range, either an open circuit, a short to ground, or a reading that falls outside calibrated parameters, it triggers error code 5 and halts operation.

The most common causes of this fault include a failed thermistor, damaged wiring in the sensor harness, or a corroded or loose connector at the sensor or control board. Because the sensor sits in or near standing water inside the sump, the connector and wiring insulation are particularly vulnerable to moisture intrusion and corrosion over time. A thermistor that has drifted out of its correct resistance range due to age or water damage will produce inaccurate temperature data and trigger the fault even if the wiring is intact.

Diagnosing this error requires inspecting the sensor wiring and connectors for visible corrosion, breaks, or moisture damage, then testing the thermistor resistance with a multimeter and comparing it against the specified resistance curve for the operating temperature. If the resistance is open, shorted, or significantly out of range, the sensor requires replacement. The control board should only be suspected after the sensor and its wiring are confirmed good.

Source: manufacturer service documentation.

Common causes of 5

  1. 01

    Failed sump thermistor

    Part replacement

    The thermistor itself has failed due to age, water damage, or corrosion, producing a resistance reading outside the acceptable range. Testing with a multimeter will show an open circuit, a short, or a reading inconsistent with the water temperature.

  2. 02

    Corroded or loose sensor connector

    Wiring / connection

    The connector linking the sump sensor to the wiring harness sits in a high-moisture environment and is prone to corrosion or loosening over time. Inspect the connector for green or white oxidation, bent pins, or a loose fit that would interrupt the signal.

  3. 03

    Damaged sensor wiring harness

    Part replacement

    The wiring between the sump sensor and the control board can develop breaks, chafing, or insulation damage, particularly where it routes near moving parts or edges. A visual inspection and continuity test of the harness will identify any breaks.

  4. 04

    Moisture intrusion at the control board connector

    Wiring / connection

    Water or condensation can migrate along the wiring harness and enter the control board connector, causing corrosion at the board-side terminal. Inspect the board connector for moisture or oxidation and clean or replace as needed.

  5. 05

    Faulty control board

    Part replacement

    In rare cases, the control board itself fails to correctly read a valid sensor signal, triggering a false error code 5. The board should only be considered as a cause after the sensor, wiring, and connectors have all been tested and confirmed functional.

See the test procedure for each cause

Frequently asked questions about 5

What does 5 mean on a Prodigy ice_maker?
Error code 5 on a Prodigy ice maker indicates a sump water temperature sensor failure. The control board is receiving a signal from the sump thermistor that is outside the expected resistance range, which could mean the sensor has failed, the wiring is damaged, or there is a connector issue. The machine will stop producing ice until the fault is resolved.
Can I fix error code 5 on my Prodigy ice maker myself?
A knowledgeable DIYer can inspect the sensor wiring and connectors for visible corrosion or damage and test the thermistor resistance with a multimeter. If the sensor or wiring is found to be faulty, replacing those components is a manageable repair. However, if the fault involves the control board or requires disassembling major components, a qualified technician is recommended.
Is it safe to keep using my Prodigy ice maker when error code 5 is displayed?
When error code 5 is active, the machine has already halted its ice-making cycle as a protective measure, so continued use is not possible until the fault is cleared. Attempting to bypass the error without addressing the underlying sensor issue could lead to improper freeze cycles or uncontrolled operation. It is best to diagnose and resolve the fault before returning the unit to service.
How much does it cost to repair error code 5 on a Prodigy ice maker?
Repair costs vary depending on the cause. A replacement sump thermistor is generally an inexpensive part, typically in the range of $15 to $50, while a control board replacement can cost considerably more, often between $150 and $400 or higher depending on the model. Labor charges from a technician will add to the total cost.
Will resetting my Prodigy ice maker clear error code 5?
A reset may temporarily clear the error code display, but if the underlying sensor fault still exists, the code will return once the machine attempts to run a cycle and reads the faulty sensor signal again. A lasting repair requires physically inspecting and correcting the sensor, wiring, or connector issue rather than relying on a reset alone.

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