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Error code reference

Samsung Cooktop Error Code C-C

PBA NTC malfunction

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Diagnostic procedure

The full C-C procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Turn off the cooktop and then restart. If the problem continues, turn off cooktop circuit breaker for 30 seconds or more and then reconnect.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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