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Error code reference

Sharp Microwave Error Code EE31

Life end of magnetrons 1 and 2.

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What the EE31 error code actually means

Your Sharp microwave is telling you that both of its internal heating tubes, called magnetrons, have worn out from normal use over time. The microwave will not heat food properly until both tubes are replaced. This is not a quick fix and requires a qualified technician to handle the high-voltage components safely.

Diagnostic procedure

The full EE31 procedure

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1
First diagnostic step
Replace both magnetrons.
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Most common causes of EE31

Ranked by how often they cause this code
  1. 1End-of-life wear on both magnetrons
  2. 2Simultaneous thermal stress degradation
  3. 3Voltage irregularities accelerating tube aging
  4. 4Failed or degraded high-voltage capacitor affecting both tubes

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Questions people ask about EE31

What does EE31 mean on a Sharp microwave?
EE31 on a Sharp microwave indicates that both magnetron 1 and magnetron 2 have reached the end of their operational lifespan. The control board monitors the condition of each magnetron and triggers this code when both tubes are no longer performing within acceptable limits. The microwave's heating function will be disabled until both magnetrons are replaced.
Will resetting the microwave clear the EE31 error code?
No, resetting the microwave will not clear the EE31 code. This code is triggered by the control board detecting end-of-life wear on both magnetrons, and the underlying condition will persist regardless of any power cycle or reset. The error will return until both magnetrons are physically replaced.
How much does it cost to repair a Sharp microwave with error code EE31?
Because EE31 requires replacing both magnetrons, repair costs can be significant. Parts and labor for a dual-magnetron replacement typically range from $150 to $400 or more depending on the specific model and local labor rates. It is worth comparing the repair cost to the replacement cost of the unit before proceeding, especially on older models.
Can I fix EE31 myself on a Sharp microwave?
Replacing magnetrons is not recommended as a DIY repair for most homeowners. Magnetrons operate within a high-voltage circuit that can retain a lethal charge even after the unit is unplugged, particularly in the capacitor. A qualified appliance technician with experience in high-voltage microwave systems should perform this repair.
Is it safe to use a Sharp microwave showing EE31?
You should not attempt to use the microwave for heating while EE31 is active. Degraded magnetrons can produce unpredictable output, and in some cases a failing magnetron can generate arcing or excessive heat internally. It is best to stop using the unit until the magnetrons have been replaced by a technician.

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