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Error code reference

Sharp Microwave Error Code EE38

Magnetron 1 and 2 microwave sensor fault.

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What the EE38 error code actually means

Your Sharp microwave has detected a problem with the sensors that monitor whether the cooking components are working properly. The microwave has stopped operating as a safety precaution because it cannot confirm the cooking energy is being generated correctly. This issue requires inspection of internal components and should be handled by a qualified technician.

Diagnostic procedure

The full EE38 procedure

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1
First diagnostic step
Check magnetrons, control unit, and wiring; if normal, microwave sensor may be defective.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EE38

Ranked by how often they cause this code
  1. 1Faulty wiring or loose connections
  2. 2Defective microwave sensor
  3. 3Failed Magnetron 1 or Magnetron 2
  4. 4Control unit malfunction

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Questions people ask about EE38

What does EE38 mean on a Sharp microwave?
EE38 indicates a microwave sensor fault affecting Magnetron 1 and Magnetron 2 in your Sharp microwave. The control unit has detected that it cannot confirm proper microwave output from one or both magnetrons through the sensor circuit. The appliance stops operating to prevent unsafe conditions. Diagnosis involves checking the magnetrons, control unit, wiring, and the sensor itself.
Is it safe to use my Sharp microwave when EE38 is displayed?
No, you should not attempt to operate the microwave while the EE38 fault code is active. The code indicates the control unit cannot confirm proper microwave output, meaning the appliance may not be functioning safely or effectively. Continued use before the fault is resolved and cleared is not recommended.
How much does it cost to repair a Sharp microwave showing EE38?
Repair costs vary depending on which component has failed. Wiring repairs tend to be the least expensive option, generally in the range of $50 to $150 for labor. Replacing a microwave sensor or control board may cost between $100 and $250 or more including parts and labor. Magnetron replacement is typically the most expensive repair, often ranging from $150 to $350 or higher, and may make repair less economical depending on the age and model of the unit.
Can I fix EE38 on my Sharp microwave myself?
Some wiring and connector issues can be identified by a knowledgeable DIYer, but working inside a microwave carries serious safety risks due to high-voltage capacitors that can retain a lethal charge even when unplugged. Component replacement such as a magnetron or control board should be handled by a qualified appliance technician. At minimum, the capacitor must be safely discharged before any internal inspection.
Will resetting my Sharp microwave clear the EE38 code?
A power reset by unplugging the unit for a few minutes may temporarily clear the code, but EE38 will typically return if the underlying fault in the magnetron, sensor, wiring, or control unit has not been repaired. Clearing the code without fixing the root cause does not make the appliance safe or functional for normal use.

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