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Error code reference

Sharp Microwave Error Code EE5

Supply voltage is too low.

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What the EE5 error code actually means

The EE5 code means your Sharp microwave is not receiving enough electrical voltage from the power outlet or building supply to operate safely. This could be caused by a setting on the microwave itself being wrong for your type of electrical service, or by a real problem with the power coming from your wall. Until the power supply issue is resolved, the microwave will not function normally.

Diagnostic procedure

The full EE5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check power supply voltage and voltage select switch setting (208V/230V).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of EE5

Ranked by how often they cause this code
  1. 1Incorrect voltage select switch setting
  2. 2Low or fluctuating supply voltage at the outlet
  3. 3Faulty or deteriorated wall outlet or receptacle
  4. 4Undersized or damaged supply wiring
  5. 5Faulty control board voltage monitoring circuit

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Questions people ask about EE5

What does EE5 mean on a Sharp microwave?
EE5 indicates that the Sharp microwave's control system has detected supply voltage that is too low for proper operation. The microwave monitors incoming line voltage and triggers this code to prevent component damage from undervoltage. The first thing to check is the voltage select switch setting on the unit and the actual measured voltage at the power outlet.
Is it safe to use my Sharp microwave while it shows EE5?
No, you should not attempt to operate the microwave while EE5 is active. Operating a microwave under low-voltage conditions can stress internal components including the magnetron and transformer, potentially causing premature failure or creating a safety hazard. Resolve the power supply issue before resuming use.
How much will it cost to repair an EE5 error on a Sharp microwave?
Repair costs depend entirely on the root cause. If only the voltage select switch setting needs adjustment, there may be no parts cost beyond a service call fee, which typically ranges from $50 to $150. If the outlet or wiring needs replacement, electrical repair costs can range from $100 to $400 or more depending on the scope. A control board replacement, if required, can add $150 to $400 in parts alone.
How do I fix the EE5 error on my Sharp microwave?
Start by checking whether the voltage select switch on the microwave is set correctly for your electrical service, either 208V or 230V. Then use a multimeter to measure actual line voltage at the outlet to confirm it is within the required range. If the outlet voltage is low, the issue is with the building's electrical circuit and may require an electrician. If voltage is adequate and the switch is set correctly, the control board may need further inspection.
Will resetting my Sharp microwave clear the EE5 error?
Simply unplugging and replugging the microwave is unlikely to permanently clear EE5 if the underlying voltage problem still exists. The error will return as soon as the control board detects low voltage again. The fault must be resolved at the source, either by correcting the voltage select switch or by fixing the electrical supply, before the error will stay cleared.

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