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Error code reference

Sub-Zero Refrigerator Error Code 30 9 10

Dispenser auger open circuit.

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What the 30 9 10 error code actually means

Error 30 9 10 means your Sub-Zero refrigerator has detected a broken or interrupted electrical connection to the motor that pushes ice through the dispenser. As a result, the ice dispenser will not work. This is typically caused by a wiring issue or a failed motor that will need to be inspected and likely replaced.

Diagnostic procedure

The full 30 9 10 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check wiring and power to auger motor. Check auger ohms.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 30 9 10

Ranked by how often they cause this code
  1. 1Broken or disconnected wiring
  2. 2Failed auger motor (open winding)
  3. 3Corroded or oxidized terminal connections
  4. 4No power reaching the auger motor

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Questions people ask about 30 9 10

What does 30 9 10 mean on a Sub-Zero refrigerator?
Error code 30 9 10 indicates an open circuit in the dispenser auger motor circuit. The control board is detecting no electrical continuity to the auger motor, which is the component that moves ice through the dispenser chute. This fault will prevent ice from being dispensed. The first steps are to check the wiring and power to the motor and to test the motor's resistance with a multimeter.
Will resetting the refrigerator clear error code 30 9 10?
A reset may temporarily clear the fault code from the display, but the code will return if the underlying open circuit condition has not been repaired. The auger motor circuit must have proper continuity and correct resistance before the fault will stay cleared. Addressing the wiring or replacing the failed motor is necessary for a permanent resolution.
How much does it cost to repair error code 30 9 10 on a Sub-Zero refrigerator?
Repair costs depend on the root cause. If only a wiring connection needs to be cleaned or reseated, costs may be limited to a service call fee, typically in the range of $100 to $200. If the auger motor requires replacement, parts and labor combined can range from $200 to $500 or more depending on your location and the technician's rates. Control board replacement, if needed, will generally be at the higher end of the cost range.
Can I fix error code 30 9 10 myself?
A knowledgeable DIYer can check the wiring harness and connectors to the auger motor for obvious damage or disconnection without specialized tools. Testing the auger motor's ohm reading requires a basic multimeter. However, if the motor has failed or the control board needs replacement, those repairs involve working with the freezer's electrical components and may be better suited for a qualified technician.
Is it safe to keep using my Sub-Zero refrigerator with error code 30 9 10 active?
The refrigerator's cooling and freezing functions are separate from the ice dispenser circuit, so food preservation is not directly at risk from this fault alone. However, the ice dispenser will not function while this code is active. Leaving the fault unaddressed for an extended period is not recommended, as it may indicate an underlying wiring issue that could affect other components.

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