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Error code reference

Thermador Oven Error Code PAU

Microwave or CookSmart program is paused or interrupted and door is unlocked.

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What the PAU error code actually means

Your Thermador oven is telling you that a cooking program you started, like a CookSmart or microwave-assisted cycle, has been paused or stopped before it finished, and the oven door is not locked. This is usually not an error you need to worry about. You can resume the program or press cancel and start over.

Diagnostic procedure

The full PAU procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
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Most common causes of PAU

Ranked by how often they cause this code
  1. 1User-initiated pause
  2. 2Door opened mid-cycle
  3. 3Brief power interruption
  4. 4Faulty door latch sensor
  5. 5Control board malfunction

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Questions people ask about PAU

What does PAU mean on a Thermador oven?
PAU on a Thermador oven means that a Microwave or CookSmart cooking program has been paused or interrupted and the oven door is currently unlocked. It is a status indicator, not a fault code. The oven is waiting for the user to resume or cancel the active program before it will continue cooking.
Is it safe to use my Thermador oven when it shows PAU?
The PAU code itself does not indicate a dangerous condition. It means the oven has safely paused a cooking cycle and is holding in a low-activity state with the door unlocked. You can safely open the door, check your food, and then decide whether to resume or cancel the program.
How much does it cost to repair a Thermador oven that keeps showing PAU?
If the PAU code is caused by user actions or minor door issues, there may be no repair cost at all. If a faulty door latch sensor is the cause, parts and labor typically range from $75 to $200 depending on your location and service provider. A control board replacement, if needed, generally ranges from $200 to $500 or more, including parts and labor.
How do I fix the PAU code on my Thermador oven?
In most cases, you can clear the PAU code by pressing the resume button to continue the paused program or by pressing cancel to end the cycle entirely. Make sure the oven door is fully closed before attempting to resume. If the code keeps appearing without you pausing the program, check the door latch for proper operation.
Will resetting my Thermador oven clear the PAU code?
Pressing the cancel button on the control panel will end the paused program and clear the PAU display in most situations. If a full reset is needed, you can cut power to the oven at the circuit breaker for about 30 seconds and restore it. Keep in mind that resetting will cancel any programmed cooking sequence that was in progress.

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