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Error code reference

Thor Kitchen Dishwasher Error Code E9

A button is being touched continuously for more than 30 seconds

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What the E9 error code actually means

Your dishwasher detected that one of the buttons on the control panel was being held down continuously for more than 30 seconds, which is not normal during regular use. This is usually caused by water or sticky residue on the panel keeping a button activated. Wiping the control panel clean and dry will often clear the issue.

Diagnostic procedure

The full E9 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for water or debris on the control panel button.
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Most common causes of E9

Ranked by how often they cause this code
  1. 1Water or moisture on the control panel
  2. 2Detergent or food residue under a button
  3. 3Condensation from steam during or after a cycle
  4. 4Mechanically stuck button
  5. 5Failed membrane switch or control panel assembly

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Questions people ask about E9

What does E9 mean on a Thor Kitchen dishwasher?
E9 means the control board detected a single button being held in an active state continuously for more than 30 seconds. This is outside the expected range of normal button interaction. The cause is typically water, moisture, or debris on the control panel surface keeping a button activated. In less common cases, a mechanically stuck or electrically failed button is responsible.
Is it safe to use my dishwasher while the E9 code is active?
It is not recommended to run a wash cycle while the E9 error is active. A sustained button input signal can cause the control board to behave unpredictably, potentially triggering unintended cycle operations. Address the cause of the fault before resuming normal use.
How much does it cost to repair an E9 error on a Thor Kitchen dishwasher?
If the cause is moisture or debris, the repair costs nothing beyond time spent cleaning the panel. If a button or membrane switch has physically failed, replacement control panel components can range from roughly 50 to 200 dollars or more depending on the part, plus any applicable labor costs if a technician is needed.
How do I fix the E9 error on my Thor Kitchen dishwasher?
Start by turning off the dishwasher and wiping down the entire control panel with a dry cloth, paying close attention to the edges and gaps around each button. Remove any visible moisture, detergent residue, or debris. Once the panel is clean and dry, power the unit back on and check whether the error returns. If it does, press each button individually to confirm they all click and release normally, as a stuck button will require further inspection or part replacement.
Will resetting the dishwasher clear the E9 error?
A power reset may temporarily clear the E9 code, but the error will return if the underlying cause is not resolved. If water or debris is activating a button, the fault will reappear as soon as the panel detects the continuous input again. Cleaning the control panel surface is necessary before a reset will produce a lasting result.

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