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Error code reference

Viking Microwave Error Code ERROR

Displayed during sensor cooking when the AH (absolute humidity) sensor has not detected vapor from the food, or the sensor is open/shorted preventing…

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What the ERROR error code actually means

Your Viking microwave is showing an error because it could not complete the humidity-sensing process it uses to automatically cook food. This can happen if the oven or cooking container is damp, the kitchen is too warm, the sensor has failed, or you opened the door too soon during automatic cooking. Try drying out the oven interior and restarting, but if the error keeps coming back, the humidity sensor may need to be replaced.

Diagnostic procedure

The full ERROR procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that the oven was plugged in at least 5 minutes before sensor cooking; verify room temperature does not exceed 95°F; ensure oven interior and cooking container exterior are dry; verify AH sensor is not open or shorted; replace AH sensor or check control unit.
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Most common causes of ERROR

Ranked by how often they cause this code
  1. 1Wet oven interior or damp cooking container
  2. 2Oven not plugged in long enough before use
  3. 3Room temperature above 95 degrees Fahrenheit
  4. 4AH sensor open or shorted
  5. 5Door opened or STOP/CLEAR pressed during first stage

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Questions people ask about ERROR

What does ERROR mean on a Viking microwave?
The ERROR code on a Viking microwave appears during sensor cooking when the AH (absolute humidity) sensor cannot detect vapor from the food, the sensor circuit is open or shorted preventing initial voltage balancing, or the cooking cycle was interrupted during its first stage. The AH sensor is essential to automatic sensor cooking, as it measures humidity released by food to determine cook time. This code points to either a setup or environmental issue, or a hardware fault in the sensor or control unit.
Is it safe to use my Viking microwave while it shows the ERROR code?
The ERROR code disables sensor cooking mode, so the microwave will not complete an automatic cook cycle while it is active. Standard manual cooking functions may still be available, but sensor cooking should not be attempted until the underlying cause is resolved. If the error is due to a shorted AH sensor, continued use in sensor mode could produce inaccurate cooking results.
Will resetting my Viking microwave clear the ERROR code?
Pressing STOP/CLEAR will dismiss the ERROR display, but it will not resolve the underlying cause. If the issue is environmental, such as a damp oven interior or a room that is too warm, correcting those conditions before restarting sensor cooking should prevent the error from returning. If the AH sensor is faulty, the error will reappear every time sensor cooking is attempted until the sensor or control unit is repaired or replaced.
Can I fix the ERROR code on my Viking microwave myself?
Several causes of this error can be resolved without any parts or tools. Make sure the oven has been plugged in for at least 5 minutes, dry the oven interior and the outside of your cooking container completely, and confirm the room temperature is below 95 degrees Fahrenheit before restarting sensor cooking. If the error continues after addressing those conditions, the AH sensor likely needs to be tested for an open or short circuit and may require replacement, which is a more involved repair.
How much does it cost to repair a Viking microwave showing ERROR?
If the fix is environmental, such as drying the oven or waiting for the unit to warm up after being plugged in, there is no cost involved. If the AH sensor needs replacement, parts costs typically range from around $30 to $100 or more depending on availability, with labor adding to the total if a technician is needed. Control unit replacement, if required, can be significantly more expensive, often ranging from $150 to $400 or higher for parts alone.

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