mypros+
Error code reference

Whirlpool Dryer Error Code d13

Blocked coin 2 or coin drop UI control circuit failure (coin recognition and customer display disabled while blockage persists).

Whirlpool codesWhirlpool dryer codes
Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the d13 error code actually means

Your Whirlpool dryer is showing an error because something is stuck in the coin slot or a part that handles coin payments has stopped working correctly. While this problem exists, the machine cannot accept coins or show information on its display, so it will not run. A repair technician will need to inspect the coin drop area and related wiring to fix it.

Diagnostic procedure

The full d13 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
Unlock with pass
Unlock with pass
Unlock with pass
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock d13 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of d13

Ranked by how often they cause this code
  1. 1Foreign object or jammed coin in coin drop pathway
  2. 2Failed or damaged coin drop sensor
  3. 3Loose or broken wiring harness connection
  4. 4Faulty coin drop assembly
  5. 5UI control board failure

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about d13

What does d13 mean on a Whirlpool dryer?
The d13 code on a Whirlpool dryer indicates a blocked coin 2 condition or a failure in the coin drop UI control circuit. It appears on coin-operated dryer models and signals that the second coin pathway is obstructed or that the associated circuit has malfunctioned. While the fault is active, coin recognition and the customer display are both disabled, preventing the dryer from accepting payment or running a cycle.
Is it safe to use the dryer while the d13 code is active?
The d13 fault disables coin recognition and the customer display, which means the dryer will not accept coins or start a cycle in its normal coin-operated mode. There is no immediate safety hazard associated with this fault code, but the dryer is effectively non-functional for end users until the issue is resolved. Service should be scheduled promptly to restore operation.
How much does it cost to repair a d13 error on a Whirlpool dryer?
Repair costs depend on what is causing the fault. If the issue is a simple physical blockage with no damaged parts, the cost may be limited to a service call fee, typically in the range of $75 to $150. If the coin drop assembly or UI control board needs replacement, parts and labor combined can range from $150 to $400 or more depending on parts availability and local labor rates.
How do I fix the d13 error code on my Whirlpool dryer?
Start by inspecting the coin drop mechanism for any foreign objects, jammed coins, or debris blocking the second coin pathway and clear any obstructions you find. Next, check the wiring harness connections between the coin drop assembly and the control board for loose pins or damage. If the code persists after clearing blockages and securing connections, the coin drop sensor, coin drop assembly, or UI control board may need to be tested and replaced.
Will resetting the dryer clear the d13 error code?
A simple power reset is unlikely to permanently clear d13 if a physical blockage or component failure is causing the fault. The code will typically return after the dryer is powered back on because the underlying condition in the coin drop circuit has not been corrected. The root cause, whether a jammed coin, a failed sensor, or a wiring issue, must be addressed before the fault will clear.

Related Whirlpool dryer error codes

All Whirlpool dryer codes

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass