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Error code reference

Whirlpool Freezer Error Code 01

RC Thermistor diagnostic step

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What the 01 error code actually means

Your Whirlpool freezer is showing a reading from its temperature sensor, and something may be wrong with that sensor or the wires connected to it. If the display shows 'OP' or 'SH', the sensor is not working correctly and the freezer may not cool properly. A technician will need to test the sensor and its wiring to find and fix the problem.

Diagnostic procedure

The full 01 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check wires and connectors. Disconnect power or unplug product. Check resistance given in the diagram on page 1.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 01

Ranked by how often they cause this code
  1. 1Faulty RC thermistor
  2. 2Loose or corroded connector
  3. 3Damaged wiring harness
  4. 4Moisture or ice intrusion at the sensor
  5. 5Control board communication fault

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Questions people ask about 01

What does 01 mean on a Whirlpool freezer?
Error code 01 on a Whirlpool freezer activates the RC thermistor diagnostic display, showing the current temperature reading from that sensor in Fahrenheit or Celsius. If the sensor circuit has an open circuit, the display will show 'OP', and if there is a short circuit, it will show 'SH'. This code points to a problem with the temperature sensor or its associated wiring. Diagnosing it requires checking connectors and testing thermistor resistance with power disconnected.
Is it safe to keep using my Whirlpool freezer when error code 01 is displayed?
If the display shows an 'OP' or 'SH' condition, the control board is not receiving accurate temperature data, which means the freezer may not maintain safe storage temperatures. It is best to address the fault promptly and check that food is being stored at the correct temperature using an independent thermometer in the meantime. Continued use with a faulty thermistor risks food spoilage.
How much does it cost to repair error code 01 on a Whirlpool freezer?
If only a thermistor replacement is needed, parts typically range from around $15 to $60 depending on the specific model, with labor costs adding $75 to $150 or more if a technician performs the repair. If the issue is a wiring harness or control board, costs can be higher, potentially ranging from $150 to $400 or more for parts and labor combined. Getting a diagnostic service call will help confirm exactly which component needs to be replaced before committing to a repair.
Can I fix error code 01 on my Whirlpool freezer myself?
A knowledgeable DIYer can perform the initial diagnostic steps, including inspecting the wiring harness and connectors for visible damage or corrosion. If resistance testing with a multimeter confirms the thermistor is out of spec, replacing the sensor is a straightforward repair on most models. However, if the wiring or control board is involved, professional service is recommended to avoid further damage.
Will resetting my Whirlpool freezer clear the 01 error code?
Unplugging the freezer and restoring power may temporarily clear the display, but if the underlying wiring fault or thermistor failure is still present, the code or abnormal reading will return. A reset does not repair a failed sensor or damaged connector. The root cause must be diagnosed and corrected for the code to clear permanently.

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