What this code means
Door switch open during clean cycle — switch fails open, open or loose wire connections, open harness wires, or door warps. Also door latch not operating — latch switch does not close in clean, latch motor does not rotate, open relay on control.
First step from the service manual
Verify failure via manual diagnostics screen 5, then use manual diagnostics screen 2 to check operation of the door switch, latch switch and door latch motor.
Next steps: diagnose the root cause
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
$29/month · Cancel anytime · Or $9.95 3-day pass
What’s available for Whirlpool range models
Access Whirlpool range service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.
Related Whirlpool range error codes
Start diagnosing faster today.
$29/month · Cancel anytime · Or $9.95 3-day pass
Get Started