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Error code reference

Whirlpool Refrigerator Error Code MULTIPLE FAILURES

More than one failure detected; the major failure is displayed first when service mode is entered.

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What the MULTIPLE FAILURES error code actually means

Your Whirlpool refrigerator has detected more than one problem at the same time. The system shows you the most serious issue first, but there are additional issues stored that need to be checked as well. A technician will need to cycle through the diagnostic menu to see all of the problems before any repairs can begin.

Diagnostic procedure

The full MULTIPLE FAILURES procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Press SW1 again after fail indication to cycle through specific failure LED patterns shown in Table 2.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of MULTIPLE FAILURES

Ranked by how often they cause this code
  1. 1Failed or shorted thermistor
  2. 2Damaged or shorted wiring harness
  3. 3Control board voltage or communication fault
  4. 4Defrost system component failure
  5. 5Incomplete or incorrect fault clearing after a prior repair

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Questions people ask about MULTIPLE FAILURES

What does MULTIPLE FAILURES mean on a Whirlpool refrigerator?
MULTIPLE FAILURES means the refrigerator's diagnostic system has detected more than one fault at the same time. When you enter service mode, the most significant fault is displayed first, and you must press SW1 repeatedly to cycle through all stored fault LED patterns. It is important to review every stored fault before starting any repair, since multiple issues may share a single root cause.
Will resetting the refrigerator clear a MULTIPLE FAILURES code?
A simple power reset may temporarily clear the displayed indication, but if the underlying component or wiring faults remain, the codes will return once the control board runs its diagnostics again. Resetting without diagnosing and repairing the root causes is not a reliable fix. All stored faults should be identified and resolved before assuming the issue is cleared.
How much does it cost to repair a Whirlpool refrigerator showing MULTIPLE FAILURES?
Repair costs vary widely depending on which specific faults are stored and which components need replacement. A thermistor replacement is typically a lower-cost repair, while a control board or wiring harness repair can range considerably higher. Diagnostic service calls generally cost between $75 and $150, with total repair costs often ranging from $150 to $500 or more depending on parts and labor involved.
How do I fix a MULTIPLE FAILURES error on a Whirlpool refrigerator?
Start by entering service mode and pressing SW1 to cycle through every stored fault LED pattern, referencing Table 2 to identify each one. Document all fault codes before touching any components. Then diagnose each fault individually, starting with the first displayed failure, and work through any related or secondary faults. Some failures will require replacing parts such as thermistors, wiring harnesses, or control boards.
Is a MULTIPLE FAILURES code on a Whirlpool refrigerator a safety concern?
It depends on which specific faults are stored. Some faults, such as temperature control failures, can result in food spoilage if the refrigerator is not maintaining proper temperatures. Other faults may affect only secondary functions. Cycle through all stored faults using SW1 and identify each one to determine whether the refrigerator is safe to continue using while awaiting repair.

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