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Error code reference

Whirlpool Refrigerator Error Code RC & DEFROST SENSOR

Both the refrigerator compartment and defrost thermistor sensors have failed.

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What the RC & DEFROST SENSOR error code actually means

Your Whirlpool refrigerator is showing an error because two temperature sensors, one that monitors the fresh food compartment and one that monitors the defrost system, have both stopped working properly. Without accurate temperature readings, the fridge cannot cool or defrost correctly, which can lead to food spoilage or frost buildup. A technician will need to run a diagnostic test to find out whether the sensors themselves are bad or if the problem is in the wiring or control board.

Diagnostic procedure

The full RC & DEFROST SENSOR procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Enter service diagnostics mode; thermistors are automatically tested after Heater Off (Step 4).
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of RC & DEFROST SENSOR

Ranked by how often they cause this code
  1. 1Faulty main control board
  2. 2Damaged or corroded wiring harness
  3. 3Failed refrigerator compartment thermistor
  4. 4Failed defrost thermistor
  5. 5Loose or disconnected connector at sensor terminals

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Questions people ask about RC & DEFROST SENSOR

What does RC & DEFROST SENSOR mean on a Whirlpool refrigerator?
This error code means both the refrigerator compartment thermistor and the defrost thermistor have been detected as failed by the control board. These sensors monitor temperatures inside the fresh food section and at the evaporator coil. When both fail together, the refrigerator cannot regulate cooling or defrost cycles accurately. The fault is confirmed through service diagnostics, specifically during the thermistor test that runs automatically after the Heater Off step.
Is it safe to keep using my refrigerator when the RC & DEFROST SENSOR error is active?
Continued use is not recommended once this error is active. Without functioning temperature sensors, the control board cannot accurately manage cooling or defrost cycles, which can result in inconsistent temperatures and potential food spoilage. Frost may also accumulate on the evaporator coil if the defrost system is impaired. The issue should be diagnosed and repaired as soon as possible to protect stored food and prevent further damage.
Will resetting my Whirlpool refrigerator clear the RC & DEFROST SENSOR error?
A simple power reset may temporarily clear the error code from the display, but it will not resolve the underlying fault. If both thermistor circuits are genuinely defective or if there is a wiring or control board issue, the code will return once the refrigerator resumes normal operation. The correct approach is to run the service diagnostics thermistor test to identify and repair the actual cause before attempting to clear the fault.
Can I fix the RC & DEFROST SENSOR error myself on a Whirlpool refrigerator?
A knowledgeable DIYer can inspect wiring connectors and reseat any loose connections, which sometimes resolves the fault without part replacement. However, properly diagnosing whether the sensors, the wiring harness, or the control board is at fault requires entering service diagnostics mode and interpreting the thermistor test results. Replacing parts without completing the diagnostic sequence often leads to misdiagnosis. If you are not comfortable working with appliance control systems, a professional technician is recommended.
How much does it cost to repair the RC & DEFROST SENSOR error on a Whirlpool refrigerator?
Repair costs depend on what component has actually failed. Thermistor sensors are relatively inexpensive, typically in the range of $15 to $50 per sensor in parts. A replacement main control board, if that turns out to be the root cause, can range from $100 to $300 or more in parts alone. Adding professional labor, total repair costs can range from $150 to $500 depending on the diagnosis and parts required.

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