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Error code reference

Whirlpool Refrigerator Error Code SH

Shorted thermistor detected on the monitored sensor (fresh food, freezer, ambient, or ice box thermistor).

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What the SH error code actually means

Your Whirlpool refrigerator has detected a problem with one of its temperature sensors, which is reading incorrectly due to a short circuit. The refrigerator cannot accurately monitor temperatures in one of its compartments, which could affect how well it cools. A technician will need to identify which sensor is faulty and replace it to clear this error.

Diagnostic procedure

The full SH procedure

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1
First diagnostic step
Use the corresponding service test (141, 142, 144, or 145) to identify which thermistor is shorted; check thermistor resistance.
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Most common causes of SH

Ranked by how often they cause this code
  1. 1Failed thermistor (internal short)
  2. 2Pinched or damaged wiring harness
  3. 3Moisture or corrosion at connector
  4. 4Connector seated improperly or terminal pushed back
  5. 5Control board fault

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Questions people ask about SH

What does SH mean on a Whirlpool refrigerator?
SH stands for shorted thermistor and means the control board has detected an abnormally low resistance reading from one of its temperature sensors. The affected sensor could be in the fresh food compartment, the freezer, the ambient area, or the ice box. The refrigerator cannot make accurate cooling decisions when a thermistor is shorted, so the fault is flagged to alert the user or technician. Service diagnostic tests 141, 142, 144, or 145 are used to pinpoint exactly which thermistor is at fault.
Is it safe to keep using my refrigerator while the SH code is active?
Operating the refrigerator with an active SH code is risky because the control board cannot accurately monitor the temperature in the affected compartment. This means the refrigerator may not cool properly, potentially allowing food to reach unsafe temperatures without any visible indication. It is best to transfer perishable food to another refrigerator and have the fault repaired promptly.
How much does it cost to repair a shorted thermistor on a Whirlpool refrigerator?
Thermistor parts themselves are generally inexpensive, typically ranging from around $10 to $50 depending on the specific sensor and model. If professional labor is needed to diagnose and replace the sensor, total repair costs including parts and labor often fall in the range of $100 to $250. Costs can be higher if the fault involves wiring repairs or, in rare cases, a control board replacement.
Can I fix the SH error code myself?
Some causes of the SH code, such as a loose connector, damaged wiring, or moisture at a connector, can be addressed by a knowledgeable DIYer comfortable working with appliance wiring. However, you first need to run the specific service diagnostic test (141, 142, 144, or 145) to identify which thermistor is shorted, then measure the resistance at that sensor. If the thermistor itself has failed, it will need to be replaced with the correct part for your model.
Will resetting the refrigerator clear the SH error code?
A reset may temporarily clear the SH code from the display, but the error will return as soon as the control board re-reads the shorted thermistor. Because the underlying hardware fault, whether a failed sensor, damaged wire, or corroded connector, has not been corrected, resetting alone does not resolve the problem. A proper repair requires diagnosing and replacing or repairing the faulty component.

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