Zenith Dishwasher Error Code F20
Non-draining sump (turbidity based)
Non-draining sump (turbidity based) - Unit not draining or not being detected by turbidity sensor.
Get the full diagnostic procedure for F20.
- Step-by-step tests with expected resistance, voltage, and continuity values
- Wiring diagram references and connector pinouts from the OEM service manual
- Verified part numbers when replacement is required
$29/month · Cancel anytime · Or $9.95 3-day pass
What F20 means on a Zenith dishwasher
The F20 error code on a Zenith dishwasher indicates a non-draining sump condition detected through the turbidity sensor system. The turbidity sensor monitors water clarity during and after wash cycles to determine how soiled the water is and whether draining has occurred effectively. When the control board does not receive a signal indicating that water has cleared from the sump area, or when the drain cycle completes but standing water remains detectable, the F20 fault is triggered. This can result from either an actual drainage failure or a failure in the sensor's ability to detect the drainage state.
The sump is the lowest collection point inside the dishwasher tub, and water must evacuate completely through the drain pump and drain hose assembly during the drain cycle. If blockages, pump failures, or plumbing restrictions prevent proper evacuation, water remains in the sump and the turbidity sensor registers an ongoing presence of water. Alternatively, even if water drains correctly, a fouled or defective turbidity sensor may misread the sump condition and falsely trigger F20.
Diagnosing F20 requires inspecting both the physical drain path and the electronic sensing components. Technicians should check the sump filter for debris, verify the drain pump operates during the drain cycle, inspect the drain hose for kinks or blockages, and confirm the drain hose is properly connected to an air gap or garbage disposal. The turbidity sensor itself should be inspected for buildup or damage, and wiring connections between the sensor and control board should be confirmed secure.
Source: manufacturer service documentation.
Common causes of F20
- 01
Clogged sump filter or drain basket
Wiring / connectionFood debris, grease, and foreign objects accumulate in the sump filter over time, restricting water flow through the drain system. Remove and clean the filter thoroughly to check if this resolves the drainage blockage.
- 02
Blocked or kinked drain hose
Wiring / connectionThe drain hose running from the pump to the sink drain or garbage disposal can become kinked, clogged, or improperly routed, preventing water from exiting the sump. Inspect the full length of the hose for obstructions or bends.
- 03
Failed drain pump
Part replacementIf the drain pump motor has seized or burned out, water cannot be expelled from the sump regardless of whether the drain path is clear. Listen for the pump running during the drain cycle and check for continuity if it is silent.
- 04
Fouled or defective turbidity sensor
Part replacementThe turbidity sensor can become coated with mineral deposits or detergent residue, causing it to misread the water condition in the sump and trigger F20 even when draining is normal. Cleaning the sensor lens or replacing the sensor may be necessary.
- 05
Blocked garbage disposal or air gap
Wiring / connectionA clogged garbage disposal knockout plug or a blocked air gap on the countertop can create backpressure that prevents the dishwasher from draining. Check and clear the disposal inlet and clean the air gap if one is installed.
Frequently asked questions about F20
What does F20 mean on a Zenith dishwasher?
How do I fix the F20 error on my Zenith dishwasher?
Is it safe to use my Zenith dishwasher when the F20 code is showing?
Will resetting my Zenith dishwasher clear the F20 error?
How much does it cost to repair a Zenith dishwasher with an F20 error?
78,000+ service manuals · 160,000+ error codes · 55+ brands
Get Started$29/month · Cancel anytime · Or $9.95 3-day pass