Model reference

Alliance H002C

Washer

1 document57 error codes5 service modes

Available documentation

Service Manual

Troubleshooting Commercial Automatic Washer Metered and Nonmetered130 pg
Covers this model

MyPros+ Max

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M+

M+ Max·Alliance Washer

Alrm on my Alliance H002C

M+

Break-in Alarm Error (NetMaster).

From Service Manual 496786, p.38:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (57)

CodeMeaning

AlrmBreak-in Alarm Error (NetMaster).E:00General error on EDC control.E:01Proximity error E:02IR Communications Disconnection E:05Invalid value E:07Inoperative control.E:08Inoperative control.E:09Proximity error E:0AProximity error E:0BIR Communication Disconnection E:0CIR Communication Disconnection E:0dPressure Switch Error.E:0FIR Communicator Programmed Off.E:drMaximum drain time exceeded or water sensed at the end of a spin step (MDC…E:FLMaximum fill time exceeded (MDC models).EC:00General Communication Error (NetMaster card reader).EC:02Timeout Error EC:03Invalid Command Code EC:05Invalid or Out-of-Range Data EC:06Invalid Data Code EC:09Corrupted Data Error EC:0AInvalid Machine Type EC:19No card reader communication EC:20Unreadable Card EC:21Security ID Mismatch EC:22Site Code Mismatch EC:23Card Maximum Value Exceeded EC:24Insufficient Memory on Card EC:25Card Reader Malfunction EC:26Card Write Error (NetMaster card reader).

View all 57 error codes

EC:27Diagnostic Test Card Write Failure EC:28Diagnostic Test Card Read Failure EC:29Diagnostic Test Memory Test Failure EC:2ADiagnostic Test Card Interface Failure EC:2bDiagnostic Test Flash Checksum Failure EC:2CBad Biberon or Non-biberon Device EC:2dFirmware Update Failed, S/W (Software) Intact (NetMaster card reader).EC:2EFirmware Update Failed, S/W Not Intact EC:2FFirmware Updated, S/W Not Intact EC:30Timeout Error (NetMaster card reader).EC:31Hotlisted Card Inserted Into Reader EC:50Loyalty Purse Read Error (NetMaster card reader).EC:56Loyalty Purse Write Error (NetMaster card reader).EI:00General Communications Error (NetMaster IR communication).EI:01Bad Transmission EI:02Device Timeout EI:03Invalid Command Code EI:04Expecting Upload Request EI:05Invalid or Out-of-Range Data EI:06Invalid Data Code EI:07Error Writing to RTC EI:08Error Writing to EEPROM EI:09CRC-16 Error EI:0AInvalid Machine Type EI:0FInvalid Wakeup or IR Disabled ErrCoin Error OFFBreak-in Alarm Shutdown Error (NetMaster).

Service modes (5)

Audit Switch Function Tests (EDC)Refer to programming manual for instructions on performing Coin Drop Input Test, Service Door…
Coin Drop Diagnostic Test (EDC)Refer to EDC programming manual to enter coin drop diagnostic test mode.
Coin Drop Diagnostic Test (NetMaster)Start Coin Drop Diagnostic Test
Manual Programming Mode (NetMaster)Disconnect the manual programming plug (BLU/RED and WHT/BLK) to access manual programming mode.
Production Test Cycle - Coin Drop Test (MDC)Enter Production Test Cycle, Coin Drop Test

Full entry steps, exit procedures, and test sequences are available in Max.

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