Model reference

Amana TC20G-P756512-11W

Refrigerator

3 documents35 error codes3 service modes

Available documentation

Tech Sheet

Tech Sheet - W10414028 - Rev A2 pg
Covers this model

Tech Tip

Instruction Sheet - 818476320 pg
Covers this model

Installation Guide

Installation Instructions48 pg
Covers this model

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Control detected K2 pilot relay stuck

From Tech Sheet W18474813, p.25:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part WPW10804018

Electronic control board

Error codes (35)

CodeMeaning

1-1Control detected K2 pilot relay stuck closed.1-2Damaged or corrupted memory on control board, or incompatible software…10-1Dispenser electrical problem 10-2Vent wax motor electrical problem 10-3Drying fan error 12-1No communication between ECM and control 12-2No link between ECM and wireless router 12-3No link between ECM and Internet 12-4Antenna A problem 12-5Antenna B problem 12-6Current Transformer problem 12-7Provisioning problem 2-1Control detected stuck key(s) in keypad or keypad connection.2-2User interface problem (capacitive touch keypad adhesive, moisture, or debris…3-1Open connector or component in Temperature Sensing circuit, open or faulty…3-2Shorted connection or component in Temperature Sensing circuit, incoming water…3-3OWI (optical soil sensor) failure or failed calibration due to drain hose check…4-3Wash motor not running due to loose connection in Motor circuit and/or faulty…5-1Door was not latched within 3 seconds of pressing Start/Resume, or loose…5-2Door switch stuck closed 6-1Low/no water (mechanical problem)6-2Fill valve electrical problem 6-3Suds/air in pump 6-4Float switch open 6-6Cool water 6-7Flow Meter disconnected or damaged.6-8Water Softener Regen Valve electrical problem 7-1No heat 7-2Heater stuck on 8-1Slow drain

View all 35 error codes

8-2Drain motor electrical problem 8-3Drain stuck on 9-1Diverter can't find position 9-2Diverter stuck on 9-3Diverter disk missing

Service modes (3)

Error Code History DisplayEnter Service Diagnostics Cycle (1-2-3-1-2-3-1-2-3)
Rapid Advance ModePress HI TEMP
Service Diagnostics CycleWhile in standby, press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second…

Full entry steps, exit procedures, and test sequences are available in Max.

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