Model reference

Frigidaire FPHC2399PF7A

Refrigerator

4 documents23 error codes6 service modes

Available documentation

Tech Sheet

Service data sheet - Diagnostic Mode2 pg
Covers this model

Service Manual

All About Servicing 2012 Service Updates31 pg
Covers this model

Installation Guide

Tout à propos de l'utilisation et l'entretien de votre réfrigérateur32 pg
Covers this model
Installation Instructions for Side-by-Side Refrigerator2 pg
Covers this model

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4 on my Frigidaire FPHC2399PF7A

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Damper failure on Side-by-Side

From Service Manual 216358, p.50:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part 5304504863

Electronic control board

Error codes (23)

CodeMeaning

4Damper failure on Side-by-Side refrigerators equipped with Beta Control; on…CDClose the door to start dishwasher operation (also displayed as CL).CEA problem with the Main Control (displayed as ER flash CE).CLClose the door to start dishwasher operation (also displayed as CD).E11Dishwasher drain valve issue; insulation strip in the drain valve can interfere…EFEvaporator fan failure.ERA keypad or User Interface problem indicating a shorted or stuck pad (displayed…F68High voltage or low voltage condition present in the power supply to an…F69High voltage or low voltage condition present in the power supply to an…HDThe dishwasher is in a heat delay (also displayed as HO).HOThe dishwasher is in a heat delay (also displayed as HD).LOThe rinse aid in the dispenser is low; does not affect dishwasher operation.OPOpen FZ thermistor (displayed on FZ side, FF side blank).OP-Open FF mid-level thermistor.OP¯Open FF upper-level thermistor.PFThe dishwasher control has lost power and the power has been restored (also…SHShorted FZ thermistor (displayed on FZ side, FF side blank).SH-Shorted FF mid-level thermistor.SH¯Shorted FF upper-level thermistor.SY CECommunication between the User Interface and Main Board was initially achieved…SY CFCommunication was not established between UI and Main Board at power up.UFThe control is not seeing the vent fan running properly (displayed as ER flash…UOThe control believes the vent baffle is stuck open; this code will keep the…

Service modes (6)

Diagnostic ModePress ^ and V temperature pads simultaneously for up to 10 seconds
Dishwasher Water Service TestRefer to the Service Data sheet supplied with the unit to start the Water Service Test
Display/Showroom ModeFZ displays 77, FF displays 77. Press ^ and
FFIM Service Mode Test 55CEnter FFIM service mode and select test 55C to run manual fills
Manual DefrostIn diagnostic mode, FZ displays 'd', FF displays 'F'. Press + and
Sabbath ModeFZ displays 'Sb', FF displays 'Sb'

Full entry steps, exit procedures, and test sequences are available in Max.

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