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Model reference

Kenmore 1037966646

Range

4 documents30 error codes5 service modes

Available documentation

Tech Tip

  • Installation Instructions1 pg
    Covers this model
  • Instruction Sheet4 pg
    Covers this model
  • Instruction Sheet2 pg
    Covers this model
  • Installation Instructions6 pg
    Covers this model
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Error codes (30)

CodeMeaning
1-1Control detected K2 pilot relay stuck closed.1-2Damaged or corrupted memory on control board or incompatible software…10-1Dispenser electrical problem10-2Vent wax motor electrical problem10-3Drying fan error2-1Control detected stuck key(s) in keypad or keypad connection.2-2No response from User Interface3-1Open connector or component in Temperature Sensing Circuit, or open/faulty…3-2Shorted connection or component in Temperature Sensing Circuit, shorted or…3-3OWI failed calibration.4-1No communication between control and wash motor.4-2Motor communication error between control and wash motor.5-1Door stuck open5-2Door stuck closed6-1Low/no water6-2Fill valve electrical problem6-3Suds/air in pump6-4Float switch open6-6Cool water6-7Flowmeter problem6-8Regen valve electrical problem7-1No heat7-2Heater stuck on8-1Slow drain8-2Drain pump impeller fractured.8-3Drain motor electrical problem8-3 (stuck on)Drain stuck on9-1Diverter can't find position9-2Diverter stuck on9-3Diverter disk missing

Service modes (5)

  • Clear Error HistoryDuring Service Diagnostics Cycle interval with Hi Temp LED on (10 seconds pause after Error 4)…
  • Error Code ReadingRun Service Diagnostics Cycle
  • Rapid Advance Mode (during normal cycle)Press HI TEMP
  • Service Diagnostics CycleWhile in standby, press any 3 keys in the sequence 1-2-3-1-2-3-1-2-3 with no more than 1 second…
  • Service Diagnostics Rapid AdvanceDuring the Service Diagnostics Cycle, press Start/Resume key to advance 1 interval at a time.

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