Model reference
Neptune MAH6500
Washer
2 documents32 error codes16 service modes
Available documentation
Tech Sheet
- Laveuse Neptune à chargement frontal — Informations techniques14 pg
- tech sheet 16025862F fr14 pg
MyPros+ Max
Diagnose your Neptune MAH6500.
- Step-by-step diagnostics from the service manual
- Test values, resistance specs, and wiring references
- Verified part numbers when replacement is needed
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Error codes (32)
CodeMeaning
01No drain02Door will not unlock after 11 attempts.03No fill04Door will not lock after 11 attempts.05Continuous unbalance circuit during spin only.06Locked rotor07Heater not heating08Water level sensor failure10Unbalanced load at low speed11Non-volatile memory error15Stuck key16High speed not reached due to high motor torque17Door actuator switch not detected as open since final spin18Door switch detected open during cycle19Door lock sensor or motor control relay failure20Door switch input detected open during cycle.21Sensor switch failure on machine control board22Door switch detected open during cycle23Door will not unlock24Motor overspeed25Motor tachometer signal present although the motor is not running28Valve thermistor failure29Tub collector thermistor failuredoDoor openFLLock failureLOLockedLrLocked rotorndNo drainnFNo fillodOpen doorView all 32 error codes
Service modes (16)
- Board Input TestIn service mode, press the 'hand wash' button.
- Board Input VerificationIn service mode, press the 'hand wash' button.
- Board Output TestIn service mode, press the 'rinse' button.
- Board Output VerificationIn service mode, press the 'rinse' button.
- Diagnostic Codes AccessIn service mode, press the 'presoak' button
- Diagnostic Codes ViewerIn service mode, press the 'presoak' button
- Keypad Membrane TestIn service mode, press the 'wrinkle free' button.
- Membrane Keypad TestIn service mode, press the 'wrinkle free' button.
- Motor Control Board Output Test1) Disconnect washer power. 2) Remove front panel and disconnect connector JP4 from motor control…
- Motor Torque DisplayIn service mode, press the 'normal' button.
- Quick Service CycleIn service mode, press the 'delicates' button.
- Quick Skip TestIn service mode, press the 'quick' button.
- Quick Spin TestIn service mode, press the 'spin' button.
- Quick Stop Time TestIn service mode, press the 'quick' button.
- Service ModePress and hold the 'delicates' and 'heavy soil' buttons simultaneously for 3 seconds
- Software Revision DisplayIn service mode, press the 'light soil' button.
Full entry steps, exit procedures, and test sequences are available in Max.
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