Model reference

Samsung FTQ387LWGX/XAA

Name: Samsung FTQ387LWGX/XAA
Brand: Samsung

Range

3 documents6 error codes2 service modes

Available documentation

SERVICE BULLETIN - E-28 error AFTER replacing Main PCB or Sub PCB2 pg
Covers this model
SERVICE BULLETIN - Repair Procedure Change1 pg
Covers this model

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-SE- on my Samsung FTQ387LWGX/XAA

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Shorted key — short circuit detected

From Service Manual 212789, p.41:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure control board supply voltage at test points. Expected: 12 VDC and 5 VDC.

3.Inspect all connectors on the main control for corrosion or backed-out pins.

Part DA92-00384N

Main PCB assembly

CodeMeaning

Control lockout["Press COOKING TIME and DELAY START pads at the same time for 3 seconds."]
Error code history check["1

Full entry steps, exit procedures, and test sequences are available in Max.

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