Model reference

Samsung RF267AERS/XAA-0001

Refrigerator

5 documents20 error codes4 service modes

Available documentation

Tech Sheet

Fast Track Troubleshooting6 pg
Covers this model
Fast Track Troubleshooting6 pg
Covers this model

Service Manual

Refrigerator Service Manual1 pg
Covers this model

Bulletin

Service Bulletin1 pg
Covers this model
Service Bulletin1 pg
Covers this model

MyPros+ Max

Diagnose your Samsung RF267AERS/XAA-0001.

Step-by-step diagnostics from the service manual
Test values, resistance specs, and wiring references
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M+

M+ Max·Samsung Refrigerator

C-FAN ERROR on my Samsung RF267AERS/XAA-0001

M+

Condenser Fan is not spinning at the

From Service Manual 646789, p.41:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure drive motor winding resistance. Expected: 2 to 6 ohms between winding pairs.

3.Rotate the drum by hand. Inspect the belt and pulley for glaze or wear.

Part DC31-00055D

Drive motor

Error codes (20)

CodeMeaning

C-FAN ERRORCondenser Fan is not spinning at the correct RPM or the fan feedback line is…DEFROST SENSOR OF R ROOMRefrigerator Defrost Sensor Error EXT-SENSORAmbient Temp Sensor Error F-DEF-SENSORFreezer Room Defrost Sensor Error F-DEFROSTING ERRORFreezer defrosting heater F-FAN ERRORFreezer Evap Fan is not spinning at the correct RPM or the fan feedback line is…F-SENSORFreezer Compartment Sensor Error FRENCH DOOR ICE ROOM FAN ERRORIce Room Compartment Evap Fan is not spinning at the correct RPM or the fan…FRENCH DOOR ICE ROOM SENSORIce Room Sensor Error I/M FUNCTION ERRORIce tray has not returned to level after an ice harvest; error displayed after…I/M-SENSORIce Maker Sensor Error L↔M ERROR COMMUNICATIONCommunication error within the Main PCB.P↔M ERROR COMMUNICATIONCommunication error between the Main PCB and Keypad.PANTRY-DAMPER-HEATER ERRORSensor system in Pantry Room errors.PANTRY-SENSOR ERRORCR Room Sensor Error R-DEFROSTING ERRORRefrigerator Room defrost heater R-FAN ERRORRefrigerator Evap Fan is not spinning at the correct RPM or the fan feedback…R-SENSORRefrigerator Room Sensor Error Uart ERROR COMMUNICATIONThis error is not applicable; if detected during diagnostic testing, ignore it.WATER HEATER ERRORWater reservoir tank heater is open or shorted.

Service modes (4)

Forced Mode (Test Mode)Press both Energy Saver and Fridge buttons simultaneously (no sound when both pressed at the same…
Ice Maker Test ModePress and hold the ICE TEST S/W for at least 1.5 seconds
Sales ModePress Energy Saver and Freezer temp buttons simultaneously for 3 seconds
Self Diagnosis (Fault Code Read)Press both Energy Saver and Alarm buttons simultaneously (no sound when both pressed at the same…

Full entry steps, exit procedures, and test sequences are available in Max.

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