Model reference

Samsung RSG257AAWP/XAA

Refrigerator

5 documents22 error codes5 service modes

Available documentation

Tech Sheet

Fast Track Troubleshooting RSG257AA7 pg
Covers this model
Fast Track Troubleshooting7 pg
Covers this model

Service Manual

Refrigerator Sbs Type Technical Service Guide5 pg
Covers this model

Bulletin

SERVICE BULLETIN - The parts listed below have been changed to improve energy consumption2 pg
Covers this model
Service Bulletin2 pg
Covers this model

MyPros+ Max

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M+ Max·Samsung Refrigerator

C-FAN ERROR on my Samsung RSG257AAWP/XAA

M+

Condenser Fan is not spinning at the

From Service Manual 571318, p.50:

1.Access service mode to confirm the active fault code and read stored error history.

2.Measure drive motor winding resistance. Expected: 2 to 6 ohms between winding pairs.

3.Rotate the drum by hand. Inspect the belt and pulley for glaze or wear.

Part DC31-00055D

Drive motor

Error codes (22)

CodeMeaning

C-FAN ERRORCondenser Fan is not spinning at the correct RPM or the fan feedback line is…DEFROST SENSOR OF R ROOMRefrigerator Defrost Sensor Error EXT-SENSORAmbient Temperature Sensor Error F-DEF-SENSORFreezer Room Defrost Sensor Error F-DEFROSTING ERRORFreezer defrosting heater F-FAN ERRORFreezer Evaporator Fan is not spinning at the correct RPM or the fan feedback…F-SENSORFreezer Compartment Sensor Error FRENCH DOOR ICE ROOM FAN ERRORIce Room Compartment Evaporator Fan is not spinning at the correct RPM or the…FRENCH DOOR ICE ROOM SENSORIce Room Sensor Error I/M FUNCTION ERRORIce tray has not returned to level after an ice harvest; error displayed after…I/M-SENSORIce Maker Sensor Error L ↔ M ERROR COMMUNICATIONCommunication error within the Main PCB.L↔M ERROR COMMUNICATIONCommunication error within the Main PCB.P ↔ M ERROR COMMUNICATIONCommunication error between the Main PCB and Keypad.P↔M ERROR COMMUNICATIONCommunication error between the Main PCB and Keypad.PANTRY-DAMPER-HEATER ERRORSensor system in Pantry Room errors.PANTRY-SENSOR ERRORCR Room Sensor Error R-DEFROSTING ERRORRefrigerator room defrost heater R-FAN ERRORRefrigerator Evaporator Fan is not spinning at the correct RPM or the fan…R-SENSORRefrigerator Room Sensor Error Uart ERROR COMMUNICATIONCommunication error WATER HEATER ERRORWater reservoir tank heater is open or shorted.

Service modes (5)

Forced Mode (Test Mode)Press both buttons (Power Freeze and Fridge) simultaneously. No sound is heard when both buttons…
Ice Maker Test ModePress and hold the ICE TEST S/W for at least 1.5 seconds; the harvest function will start.
Sales ModePress Power Freeze & Freezer temp buttons simultaneously for 3 seconds (you will hear a 'Ding…
Self DiagnosisPress both Power Freeze and Lighting buttons simultaneously (no sound when both buttons are pressed…
Self Diagnosis (Fault Code Read)Press both buttons (Power Freeze and Lighting) simultaneously

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