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Model reference

Viking DTBB363

Freezer

37 documents11 service modes

Available documentation

Service Manual

  • Service Notebook Refrigeration40 pg
    Covers this model
  • Service Notebook VCBB36339 pg
    Covers this model

Service Flash

  • ISR-0033 L Bracket Kit Bottom Mount Right Hand5 pg
    Covers this model
  • L-Bracket Kit Bottom Mount Left Hand5 pg
    Covers this model
  • ISR–0052B Secondary drain trough and heat probe7 pg
    Covers this model
  • BTM and SxS Drain Pan Heater Kits Repair For: Drain Pan Overflowing4 pg
    Covers this model

Bulletin

  • Technical Bulletin - Improper draining due to ice accumulation at drain tube inlet10 pg
    Covers this model
  • Secondary drain trough1 pg
    Covers this model
  • Technical Bulletin TR-0037-SP / Instruction Sheet ISR-00303 pg
    Covers this model
  • Technical Bulletin - Ice cubes fall from freezer basket when freezer drawer is opened1 pg
    Covers this model
  • Bottom mount freezer basket redesign1 pg
    Covers this model
  • Bottom mount hinge spacer kit1 pg
    Covers this model
  • Bottom mount duct heater5 pg
    Covers this model
  • L-Brackets for Pro and Designer Series models for hinge upgrade with cobra hinge kit2 pg
    Covers this model
  • L-Brackets for Pro and Designer Series models listed above for hinge upgrade with cobra hinge kit2 pg
    Covers this model
  • Technical Bulletin - Changes made to light switches6 pg
    Covers this model
  • Changes made to light switches1 pg
    Covers this model
  • BTM SXS Dispensers Ice Maker Assemblies1 pg
    Covers this model
  • Refrigerator Recall - Viking Range Corporation6 pg
    Covers this model
  • Damage occurring when installing clips securing deli lid to top1 pg
    Covers this model
  • Individual ice maker kits1 pg
    Covers this model
  • Technical Bulletin - Hinge alignment and proper door seal (Cobra hinge upgrade)33 pg
    Covers this model
  • Hinge alignment and proper door seal (Cobra hinge upgrade)1 pg
    Covers this model
  • Insert Kit G5099978 is no longer an authorized repair for Viking refrigeration products1 pg
    Covers this model
  • Water leaking inside Freezer Compartment1 pg
    Covers this model
  • BTM and SxS Drain Pan Overflowing5 pg
    Covers this model
  • Drain Pan Heater Kits1 pg
    Covers this model
  • Universal Low Voltage Board Kit1 pg
    Covers this model
  • Refrigeration overlay switch part numbers1 pg
    Covers this model
  • Technical Bulletin - Drain Pan Heater5 pg
    Covers this model
  • Drain Pan Heater Info5 pg
    Covers this model
  • New service door gaskets for refrigeration products with better reachability2 pg
    Covers this model
  • New service door gaskets for refrigeration products with better ply-ability and reach-ability2 pg
    Covers this model

Job Aid

  • L-Bracket Kit Bottom Mount Left Hand Instruction Sheet5 pg
    Covers this model
  • Instruction Sheet - L-Bracket Kit Bottom Mount Right Hand5 pg
    Covers this model
  • Bottom mount duct heater4 pg
    Covers this model
  • Plunger Light Switch Service Kit Instruction Sheet5 pg
    Covers this model
MyPros+ Max

Diagnose your Viking DTBB363.

  • Step-by-step diagnostics from the service manual
  • Test values, resistance specs, and wiring references
  • Verified part numbers when replacement is needed
Start diagnosing

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Service modes (11)

  • Adapter Board Self-Check["Remove the frequency wire from the inverter (going to the control housing).","Probe the pins with…
  • Electronic Testing Mode - Forced Compressor Start["Press Display On pad to activate control panel.","Simultaneously press and hold Max Frz pad and…
  • Electronic Testing Mode - Forced Defrost Start["Press Display On pad to activate control panel.","Simultaneously press and hold Max Ref and…
  • Forced Compressor Start (Electronic Testing)["Press Display On pad to activate control panel.","Simultaneously press and hold Max Frz pad and…
  • Forced Defrost (Program Mode B)["Enter Program Mode B.","Press and hold Alarm Off pad for 3 seconds."]
  • Forced Defrost Start (Electronic Testing)["Press Display On pad to activate control panel.","Simultaneously press and hold Max Ref and…
  • Forced Pull Down (Program Mode B)["Enter Program Mode B.","Press and hold Max Frz pad for 3 seconds."]
  • Program Mode A["Open refrigerator door.","Press Display On pad.","Press Hidden Button pad.","Within 6 seconds…
  • Program Mode B["Enter Program Mode A first (see Program Mode A entry sequence).","Toggle to Program Mode B by…
  • Program Mode B - Forced Defrost["Enter Program Mode B.","Press and hold the Alarm Off pad for 3 seconds."]
  • Program Mode B - Forced Pull Down (Compressor Start)["Enter Program Mode B.","Press and hold Max Frz pad for 3 seconds."]

Full entry steps, exit procedures, and test sequences are available in Max.

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