Model reference
Whirlpool WGD9620HC2
Dryer
6 documents9 error codes12 service modes
Available documentation
Service Manual
- Dimension Guide12 pg
- Service Manual Whirlpool & Maytag 27" Front-load Gas & Electric Dryers80 pg
Tech Sheet
- Tech Sheet - W1118490165 pg
- Tech Sheet - W11438132 - Rev A2 pg
- Tech Sheet W11459719 REVA2 pg
- Tech Sheet W1118489968 pg
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- Step-by-step diagnostics from the service manual
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Error codes (9)
CodeMeaning
F1E1No voltage detected at the heater relay, indicating a motor or heater failure…F3E1Exhaust thermistor is open or shorted; open if temperature drops below 18°F…F3E2Moisture sensor strip is open or shorted (only appears in service diagnostic…F3E3Inlet thermistor is open or shorted; open if temperature drops below 18°F…F3E5Moisture Sensor 2 Open/Shorted (only Quad Sense models).F6E1Communication between the ACU and HMI has not been detected.F6E2Communication between the ACU and HMI has not been detected.FCE1WIFI Module has not responded for a specified amount of time.PFPower failure occurred while the dryer was running.Service modes (12)
- Component Activation / Quick Service Cycle (LCD in Door Models)["Enter Service Diagnostic Mode (LCD in Door) first.","From the DIAGNOSTICS HOME screen, scroll…
- Fault Code Display and Clearing1
- Fault/Error Code Display["From the DIAGNOSTICS HOME screen, press ERROR DIAGNOSTIC button."]
- Key Activation & Encoder Test (Console Models)["Activate Service Diagnostic Mode first.","Press and release the 1st button used to activate…
- Key Activation and Encoder Test1
- Service Diagnostic Mode["1
- Service Diagnostic Mode (Console Models)["Ensure the dryer is in standby mode (plugged in with all indicators off).","Select any three (3)…
- Service Diagnostic Mode (LCD in Door Models)["Ensure the dryer is in standby mode (plugged in with all indicators off).","Open and close the…
- Service Test Mode["Activate Service Diagnostic Mode first.","From the Diagnostics Home screen, scroll down and…
- Service Test Mode (Console Models)["Activate Service Diagnostic Mode first.","Press and release the 2nd button used to activate…
- Software Version Display["From DIAGNOSTICS HOME, navigate to System Info > Software Version."]
- Software Version Display (Console Models)["Activate Service Diagnostic Mode first.","Press and hold the 2nd button used to activate Service…
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