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Error code reference

ADC Washer Error Code E10

Unbalance

Unbalance — the final spin has activated the unbalance micro switch three times.

First step from the service manual

Press ESC to end the program.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E10 means on a ADC washer

The E10 error code on an ADC washer indicates an unbalance condition detected during the final spin cycle. Specifically, the machine's unbalance micro switch has been triggered three consecutive times during that spin phase. This micro switch is a mechanical sensor that detects excessive drum movement or vibration caused by an unevenly distributed load. When the drum oscillates beyond an acceptable threshold, the switch actuates and signals the control board to intervene. After three failed attempts to correct the imbalance and complete the spin, the machine halts and displays E10.

The unbalance micro switch is typically mounted on the washer cabinet frame or suspension system and responds to lateral or vertical movement of the drum assembly. Each time the switch activates, the machine may attempt to redistribute the load by tumbling or adding water, but if the condition persists through three activations, the control board terminates the program and flags the fault. This protective behavior prevents the washer from operating with excessive vibration that could damage internal components, the suspension system, or the surrounding installation area.

Common triggers include a heavily concentrated load such as a single large item like a comforter or towels grouped together on one side of the drum. Worn suspension rods, damaged shock absorbers, or a faulty micro switch itself can also produce this fault even when the load appears balanced. The recommended first step is pressing the ESC key to exit the current program, then inspecting and redistributing the load before attempting a new cycle.

Source: manufacturer service documentation.

Common causes of E10

  1. 01

    Uneven load distribution

    Wiring / connection

    A single heavy item or a clumped group of items sitting on one side of the drum causes the drum to wobble excessively during spin. Open the door, redistribute or separate the load evenly, and restart the cycle.

  2. 02

    Oversized or single bulky item

    Wiring / connection

    Large single items like comforters, rugs, or heavy towels are prone to balling up and creating severe imbalance at high spin speeds. Wash these items with a second similar item to balance the load, or use a dedicated cycle if available.

  3. 03

    Worn or damaged suspension rods or shock absorbers

    Part replacement

    The drum suspension system absorbs vibration during spin, and worn rods or shocks allow excessive movement that repeatedly triggers the unbalance micro switch even with a properly distributed load. Inspect the suspension components for sagging, breakage, or loss of damping resistance.

  4. 04

    Faulty unbalance micro switch

    Part replacement

    If the micro switch is stuck in the actuated position or has a damaged contact, it will signal an unbalance condition regardless of the actual load state. This can be confirmed by checking switch continuity and verifying that it resets correctly when drum movement is minimal.

  5. 05

    Washer not level

    Wiring / connection

    A washer that is not sitting level on the floor will shift or rock during spin, amplifying normal drum movement enough to activate the micro switch repeatedly. Check all four feet for firm, even contact with the floor and adjust leveling legs as needed.

See the test procedure for each cause

Frequently asked questions about E10

What does E10 mean on a ADC washer?
The E10 code means the washer detected an unbalanced load during the final spin cycle. The unbalance micro switch was triggered three times in a row, causing the machine to stop the program. This is a protective measure to prevent damage from excessive drum vibration. Press ESC to exit the program, then redistribute your laundry and try again.
How do I fix the E10 error on my ADC washer?
Start by pressing ESC to end the current program. Open the door and manually redistribute the load so items are spread evenly around the drum. If one item is very large or heavy, consider adding a second item to balance it or washing it separately. If the error returns with a balanced load, inspect the suspension rods, shock absorbers, and leveling feet for wear or damage.
Will resetting the washer clear the E10 error?
Pressing ESC ends the active program and clears the displayed fault, but if the underlying cause is not addressed, the error will return as soon as the machine reaches the final spin again. Redistributing the load before restarting is essential. If the error keeps appearing even with balanced loads, a mechanical component such as the suspension system or the micro switch itself may need inspection or replacement.
Is it safe to continue using the washer when E10 appears?
The machine stops itself precisely to prevent unsafe operation, so do not attempt to bypass or ignore the error repeatedly. Running the washer with a severe imbalance can accelerate wear on the suspension system, bearings, and drum components over time. Address the cause before continuing to use the appliance regularly.
How much does it cost to repair an E10 error on an ADC washer?
If the cause is simply an uneven load, there is no repair cost involved. If suspension rods or shock absorbers need replacement, parts and labor typically range from around 80 to 200 dollars depending on the specific components and local labor rates. A faulty unbalance micro switch is generally a lower-cost repair, with parts often in the 15 to 50 dollar range, plus any applicable service call fees.

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