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Error code reference

Amana Microwave Error Code E21

Thermal sensor open error.

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What the E21 error code actually means

The E21 error means your Amana microwave's internal temperature sensor has stopped working, and the microwave cannot confirm whether it is heating safely. Your microwave has shut itself off as a precaution until the problem is resolved. A technician will need to inspect the sensor, its wiring, or the control board to get it running again.

Diagnostic procedure

The full E21 procedure

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1
First diagnostic step
Check sensor connection, wiring, or PCB.
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Most common causes of E21

Ranked by how often they cause this code
  1. 1Disconnected sensor connector
  2. 2Failed thermal sensor
  3. 3Damaged or broken wiring
  4. 4Corroded or burnt connector pins
  5. 5Faulty PCB

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Questions people ask about E21

What does E21 mean on a Amana microwave?
E21 indicates a thermal sensor open circuit error. The microwave's control board is not receiving a valid signal from the cavity temperature sensor, which suggests the sensor itself, its wiring, or the connection to the PCB has failed. The microwave shuts down to prevent unsafe operation without temperature monitoring.
Is it safe to use my Amana microwave while E21 is displayed?
No. The E21 code causes the microwave to stop operating specifically because it cannot monitor internal temperature. Continuing to use it without a functioning thermal sensor could result in overheating or damage to internal components. The microwave should remain out of service until the fault is diagnosed and repaired.
How much does it cost to repair an E21 error on an Amana microwave?
Repair costs vary depending on the root cause. A replacement thermal sensor typically runs in the range of $10 to $40 for the part alone. If a new control board is needed, parts can range from $80 to $200 or more. Adding professional labor, total repair costs generally fall between $75 and $250 depending on what components require replacement.
Can I fix an E21 error myself?
Some causes are DIY-friendly, such as reseating a loose connector or inspecting wiring for visible damage. However, working inside a microwave involves high-voltage components, including the capacitor, which can retain a lethal charge even when unplugged. If you are not experienced with high-voltage appliance repair, this job is best left to a qualified technician.
Will resetting the microwave clear the E21 error?
Unplugging the microwave for a short time may temporarily clear the error, but it will return as soon as the control board detects the open sensor circuit again during startup or operation. A reset does not fix the underlying hardware fault, so the sensor, wiring, and connections must be inspected and repaired.

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