mypros+
Error code reference

Amana Microwave Error Code Err5

Failed H.V

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the Err5 error code actually means

Your Amana microwave is showing Err5 because one of its control panels is sending a signal that something is being pressed and held for too long, or a control board has failed. This can happen if a button is stuck, a panel is damaged, or a component on the control board has malfunctioned. A technician can quickly test which part is at fault before replacing anything.

Diagnostic procedure

The full Err5 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
1. Disconnect oven from power supply. 2. Disconnect side touch panel connector from display board (J5). 3. Reconnect oven to power supply. 4. If Err5 reappears after 30 seconds, replace top touch panel. 5. If Err5 does not reappear after 30 seconds, replace side touch panel.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock Err5 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of Err5

Ranked by how often they cause this code
  1. 1Faulty side touch panel
  2. 2Faulty top touch panel
  3. 3Stuck or jammed button
  4. 4Failed high-voltage board
  5. 5Moisture or contamination under touch panel membrane

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about Err5

What does Err5 mean on a Amana microwave?
Err5 indicates a failure in the high-voltage board or one of the touch panels, or it appears when a touch panel button is held continuously for more than 30 seconds. The control system detects an abnormal sustained input signal and displays the error to prevent further operation. A simple disconnect test at the side panel connector can identify which component is at fault.
Is it safe to use my Amana microwave when Err5 is displayed?
The microwave should not be used while displaying Err5. The error signals that a control panel or the high-voltage board may be malfunctioning, and operating the unit in this state is not advisable. Disconnect the oven from power until the fault is diagnosed and repaired.
How much does it cost to repair Err5 on an Amana microwave?
Repair costs vary depending on which component is at fault. Touch panel replacements are generally less expensive, with parts typically ranging from $30 to $90 depending on the panel and model. High-voltage board replacements tend to cost more for both the part and labor, often ranging from $80 to $200 or more when professionally serviced. Getting a diagnosis first helps avoid paying for the wrong part.
Can I fix Err5 on my Amana microwave myself?
The diagnostic steps involve disconnecting and reconnecting a panel connector at J5 on the display board and observing whether the error returns. A knowledgeable DIYer comfortable working with appliance electronics can perform this isolation test. However, replacing the high-voltage board involves components that can retain dangerous charge levels even after unplugging, so professional service is strongly recommended for that repair.
Will unplugging my Amana microwave reset the Err5 code?
Unplugging the microwave may temporarily clear the display, but Err5 will return if the underlying hardware fault or stuck button condition is still present. The error is not a simple fluke reset by cycling power. The root cause, whether a faulty touch panel or high-voltage board, must be identified and corrected to permanently clear the code.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass