mypros+
Error code reference

Amana Microwave Error Code HI

High line voltage detected-input voltage over 270 VAC or inoperative high voltage board.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the HI error code actually means

Your Amana microwave is detecting that the electrical voltage coming from your wall outlet is too high, which could damage the appliance. This can be caused by a problem with your home's electrical supply or by a faulty internal circuit board inside the microwave. Unplugging the unit for a minute and plugging it back in is the first step, but if the error returns, a technician should check the outlet voltage and inspect the internal board.

Diagnostic procedure

The full HI procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Instruct customer to unplug oven for one minute, reconnect, and retest. If error persists, check input voltage (over 270 VAC) or replace inoperative high voltage board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock HI procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of HI

Ranked by how often they cause this code
  1. 1Abnormally high utility line voltage
  2. 2Inoperative high voltage board
  3. 3Temporary voltage spike or surge
  4. 4Faulty or loose outlet wiring

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about HI

What does HI mean on a Amana microwave?
The HI error code means the microwave has detected input line voltage above 270 VAC, which exceeds the safe operating threshold. It can also appear when the internal high voltage board becomes inoperative and triggers a false overvoltage fault. The microwave will display this code to prevent potential damage to its internal components. Unplugging the unit for one minute and retesting is the recommended first step.
Is it safe to use my Amana microwave when the HI code is showing?
You should not continue using the microwave while the HI error is active. The fault indicates a voltage condition that could damage internal components or create a safety hazard. Unplug the unit until the cause has been identified and resolved. If internal board replacement is needed, note that microwave capacitors can hold a dangerous charge even after the unit is unplugged.
How much does it cost to repair an Amana microwave showing the HI error?
If the issue is a utility overvoltage problem, an electrician may need to be consulted, with service call costs typically ranging from $75 to $150 or more depending on location. If the high voltage board requires replacement, parts and labor combined can range from $100 to $250 depending on the specific model and service rates in your area. In some cases, the repair cost may approach the price of a replacement unit, so it is worth comparing both options.
Will resetting my Amana microwave clear the HI error?
Unplugging the microwave for one minute and reconnecting it can clear the HI code if the cause was a temporary voltage spike. If the underlying cause is persistent high line voltage or a failed high voltage board, the error will return after the reset. A power cycle is always the first step, but a recurring error requires further diagnosis.
How do I fix the HI error on my Amana microwave?
Start by unplugging the microwave for one minute and then reconnecting it to see if the error clears. If the error returns, use a multimeter to check the voltage at the wall outlet and confirm it is below 270 VAC. If line voltage is normal and the fault persists, the high voltage board inside the microwave is likely inoperative and will need to be replaced by a qualified technician.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass