mypros+
Error code reference

Amana Microwave Error Code SERVICE 2

Broken or loose wire connection in RTD circuit (1-2K ohms), open RTD (>2K ohms), or inoperative H.V

Broken or loose wire connection in RTD circuit (1-2K ohms), open RTD (>2K ohms), or inoperative H.V. board.

First step from the service manual

Check RTD wiring connections and RTD resistance; replace H.V. board if RTD tests good.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

MyPros+ Max

Get the full diagnostic procedure for SERVICE 2.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
Get the full procedure

$29/month · Cancel anytime · Or $9.95 3-day pass

What SERVICE 2 means on a Amana microwave

SERVICE 2 on an Amana microwave indicates a fault in the RTD (Resistance Temperature Detector) circuit. The RTD is a temperature-sensing component whose resistance changes predictably with temperature, and the control system continuously monitors this resistance to track cavity or component temperatures. When the control detects resistance in the range of 1 to 2K ohms, it interprets this as a broken or loose wire connection in the RTD circuit. A reading above 2K ohms signals an open RTD, meaning the sensor itself has failed and is no longer completing the circuit.

The third possible trigger for SERVICE 2 is an inoperative high-voltage (H.V.) board. The H.V. board is responsible for generating and regulating the high-voltage power used by the magnetron, and a failure here can produce abnormal signals that the control interprets as an RTD circuit fault. This overlap in possible causes means diagnostics must be performed in a specific order: confirm the RTD wiring and sensor resistance first before condemning the H.V. board.

Diagnosis begins by inspecting all wiring connections in the RTD circuit for loose terminals, corrosion, or breaks. The RTD itself should be tested with a multimeter to confirm its resistance is within the normal operating range. If wiring and the RTD both test within spec, the H.V. board is the likely culprit and should be replaced. Working near high-voltage components in a microwave requires strict safety precautions, including discharging the capacitor before touching internal parts.

Source: manufacturer service documentation.

Common causes of SERVICE 2

  1. 01

    Loose or broken RTD wiring connection

    Wiring / connection

    A wire in the RTD circuit has come loose from its terminal or has broken, causing resistance readings in the 1 to 2K ohm range that trigger the fault. Visually inspect all connectors and wire runs in the RTD circuit for signs of disconnection, corrosion, or physical damage.

  2. 02

    Failed RTD sensor (open circuit)

    Part replacement

    The RTD itself has failed internally, producing a resistance reading above 2K ohms that the control interprets as an open circuit. Test the RTD with a multimeter; a reading above 2K ohms confirms the sensor needs replacement.

  3. 03

    Inoperative high-voltage board

    Part replacement

    If the RTD wiring and sensor both test good, the H.V. board may be producing faulty signals that cause the control to log a SERVICE 2 code. Replacing the H.V. board is the indicated repair when all RTD components check out correctly.

  4. 04

    Corroded or oxidized RTD connector terminals

    Wiring / connection

    Moisture or heat cycling can oxidize the connector terminals in the RTD circuit, increasing resistance enough to fall into the fault range without a full break in the wire. Cleaning or reseating the connectors can resolve this without replacing components.

See the test procedure for each cause

Frequently asked questions about SERVICE 2

What does SERVICE 2 mean on a Amana microwave?
SERVICE 2 indicates a fault in the RTD (Resistance Temperature Detector) circuit. The control has detected either a broken or loose wiring connection in that circuit (resistance of 1 to 2K ohms), an open RTD sensor (resistance above 2K ohms), or a failure of the high-voltage board. The microwave displays this code to alert you that temperature monitoring has been compromised and the appliance cannot operate safely.
Can I fix SERVICE 2 on my Amana microwave myself?
Inspecting RTD wiring connections is within reach for a confident DIYer with basic electrical knowledge. However, testing RTD resistance and working inside a microwave requires discharging the high-voltage capacitor first, which can store a lethal charge even when the unit is unplugged. If diagnostics point to the H.V. board, replacement involves working near high-voltage components, and many homeowners prefer to have a qualified technician handle that repair.
Is it safe to use my Amana microwave when SERVICE 2 is displayed?
No, the microwave should not be used while displaying SERVICE 2. This code means the temperature-sensing circuit is not functioning correctly, which means the appliance cannot monitor internal heat levels during operation. Continuing to run the microwave without proper temperature monitoring could cause overheating or component damage.
Will resetting my Amana microwave clear the SERVICE 2 code?
Unplugging the microwave and restoring power may temporarily clear the display, but the code will return if the underlying fault is still present. The RTD circuit problem or H.V. board failure must be diagnosed and repaired for the code to stay cleared. A reset alone does not fix the hardware issue causing SERVICE 2.
How much does it cost to repair SERVICE 2 on an Amana microwave?
Repair costs vary depending on what component has failed. If the issue is a loose wire connection, the cost may be minimal, covering only a service call or your own time. RTD sensor replacement is generally a lower-cost part repair, while replacing the high-voltage board is more expensive, with parts and labor potentially ranging from $100 to $250 or more depending on your location and the technician's rates.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass