mypros+
Error code reference

Ariston Cooktop Error Code E.27

Dissipator temperature sensor Communicating Generator in open circuit (CO).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E.27 error code actually means

Your Ariston cooktop has detected a problem with a temperature sensor located on one of its internal electronic components. The sensor is either disconnected, has a broken wire, or has failed entirely, so the cooktop cannot read that component's temperature safely. As a safety measure, the cooktop has shut down until the issue is resolved.

Diagnostic procedure

The full E.27 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E.27 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E.27

Ranked by how often they cause this code
  1. 1Disconnected or loose sensor connector
  2. 2Failed NTC thermistor (open circuit)
  3. 3Broken or damaged sensor wire
  4. 4Corroded or oxidized connector terminals
  5. 5Faulty control board sensor input circuit

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E.27

What does E.27 mean on a Ariston cooktop?
E.27 indicates that the dissipator temperature sensor on the Communicating Generator has been detected in an open circuit condition. This means the control board is receiving no signal from the sensor that monitors heat sink temperature on the induction generator. The cooktop shuts down as a safety precaution because it cannot verify that the electronics are operating within safe thermal limits.
Is it safe to keep using my cooktop while E.27 is showing?
No, the cooktop should not be used while E.27 is active. The error indicates the control board cannot monitor the temperature of a critical electronic component. Without that thermal feedback, continued operation could result in damage to the induction generator electronics or create a safety hazard.
How much does it cost to repair an E.27 error on an Ariston cooktop?
Repair costs depend on the root cause. Replacing a failed NTC temperature sensor is generally the least expensive fix, typically in the range of $50 to $150 including parts and labor. If the main control board has failed and requires replacement, costs can rise to $200 to $400 or more depending on parts availability and labor rates in your area.
Can I fix E.27 myself, or do I need a technician?
A knowledgeable DIYer can inspect visible wiring and connectors for obvious disconnections or damage, but accessing the internal components of an induction cooktop requires disassembly and comfort working around high-voltage electronics. If the sensor or control board requires replacement, a qualified appliance technician is strongly recommended due to the risk involved with induction generator components.
Will resetting the cooktop clear the E.27 error?
A power reset by unplugging the unit or switching off the circuit breaker may temporarily clear the fault display, but E.27 will return if the underlying open circuit condition in the sensor wiring or the sensor itself has not been repaired. A reset does not fix the hardware fault causing the error.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass