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Error code reference

Ariston Cooktop Error Code E.27

Dissipator temperature sensor Communicating Generator in open circuit (CO).

Dissipator temperature sensor Communicating Generator in open circuit (CO).

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  • Step-by-step tests with expected resistance, voltage, and continuity values
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What E.27 means on a Ariston cooktop

Error code E.27 on an Ariston induction cooktop indicates that the dissipator temperature sensor on the Communicating Generator has been detected in an open circuit (CO) condition. The dissipator is the heat sink assembly responsible for managing thermal output from the induction generator electronics. This generator drives the high-frequency current through the induction coils, and its temperature must be continuously monitored to prevent thermal damage to the power electronics. The sensor associated with this component, typically a negative temperature coefficient (NTC) thermistor, provides real-time temperature feedback to the control board. An open circuit reading means the control board is receiving no signal from the sensor, which it interprets as a fault rather than a valid temperature value.

The most common root causes of an open circuit sensor fault are a broken or disconnected sensor lead wire, a failed thermistor element with infinite resistance, or a damaged connector between the sensor harness and the control board. In induction cooktops, vibration and heat cycling over time can cause wire fatigue, particularly at connector terminals or at the point where the sensor wire exits its housing. The control board cannot distinguish between a runaway temperature condition and a completely absent signal, so it halts operation as a precaution.

Diagnosing this fault requires inspecting the wiring harness from the dissipator sensor to the control board for any visible breaks, burns, or disconnected connectors. The thermistor itself should be tested with a multimeter: an open circuit or infinite resistance reading across the sensor terminals confirms internal sensor failure. If wiring and connectors check out, the control board input circuit may itself be at fault, though this is less common.

Source: manufacturer service documentation.

Common causes of E.27

  1. 01

    Disconnected or loose sensor connector

    Wiring / connection

    The wiring harness connector linking the dissipator temperature sensor to the control board may have come loose or partially unseated. Inspect all connectors along the sensor circuit path for secure seating.

  2. 02

    Failed NTC thermistor (open circuit)

    Part replacement

    The thermistor sensor element itself may have failed internally, resulting in infinite resistance across its terminals. Testing with a multimeter across the sensor leads will confirm an open circuit if this is the cause.

  3. 03

    Broken or damaged sensor wire

    Part replacement

    Heat cycling and vibration can cause the sensor lead wire to fracture, especially near connector crimp points or where the wire exits the sensor body. A visual inspection and continuity test of the wire will identify this fault.

  4. 04

    Corroded or oxidized connector terminals

    Wiring / connection

    Moisture or heat exposure can cause terminal corrosion at the sensor connector, increasing resistance to the point where the control board reads the circuit as open. Inspect terminals for discoloration or pitting.

  5. 05

    Faulty control board sensor input circuit

    Part replacement

    If the sensor and all wiring test correctly, the input circuit on the main control board responsible for reading the dissipator sensor signal may have failed. This is the least common cause and typically requires board replacement.

See the test procedure for each cause

Frequently asked questions about E.27

What does E.27 mean on a Ariston cooktop?
E.27 indicates that the dissipator temperature sensor on the Communicating Generator has been detected in an open circuit condition. This means the control board is receiving no signal from the sensor that monitors heat sink temperature on the induction generator. The cooktop shuts down as a safety precaution because it cannot verify that the electronics are operating within safe thermal limits.
Can I fix E.27 myself, or do I need a technician?
A knowledgeable DIYer can inspect visible wiring and connectors for obvious disconnections or damage, but accessing the internal components of an induction cooktop requires disassembly and comfort working around high-voltage electronics. If the sensor or control board requires replacement, a qualified appliance technician is strongly recommended due to the risk involved with induction generator components.
Is it safe to keep using my cooktop while E.27 is showing?
No, the cooktop should not be used while E.27 is active. The error indicates the control board cannot monitor the temperature of a critical electronic component. Without that thermal feedback, continued operation could result in damage to the induction generator electronics or create a safety hazard.
Will resetting the cooktop clear the E.27 error?
A power reset by unplugging the unit or switching off the circuit breaker may temporarily clear the fault display, but E.27 will return if the underlying open circuit condition in the sensor wiring or the sensor itself has not been repaired. A reset does not fix the hardware fault causing the error.
How much does it cost to repair an E.27 error on an Ariston cooktop?
Repair costs depend on the root cause. Replacing a failed NTC temperature sensor is generally the least expensive fix, typically in the range of $50 to $150 including parts and labor. If the main control board has failed and requires replacement, costs can rise to $200 to $400 or more depending on parts availability and labor rates in your area.

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